Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Repeatedly watched Cultural Insights Demo
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (10 → 27)
B Pool Threshold: 60
Day 1
10
Day 3
10
Day 7 (Actual)
27
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
Last response: 2026-05-09 04:33:06
1) **Day 7 behavior is high-value** because repeated watching of the demo signals strong purchase intent, not just casual browsing. This increases the AI score from 20 to 27 (single-day jump of +7), indicating deeper interest in enterprise roll-out feasibility.
**第7天的重复观看行为属于高价值**:表明客户从浅层浏览转向深层采购意图,AI评分从20跳升至27,单日提升7分,反映对企业级部署可行性的高度关注。
2) **AI keeps customer in Pool C** because the score (27) remains far below the C→B upgrade threshold (60). The system does not reward isolated "spikes" — it requires sustained multi-day interaction or a stronger cumulative signal to justify pool upgrade.
**AI仍将客户留在C池**:因为27分远低于升级门槛60分。系统不会因单日峰值而轻率升级,需要持续多日互动或更强烈的累积信号。
3) **System should trigger**:
- Auto-assign a **Proposal Draft Task** for the demo product (not full contract)
- **Email sequence shift**: Send case studies on similar Cultural Insights rollouts + a targeted "Next Steps" invitation
- **Sales awareness flag**: Weak signal (score <60), so no call task yet — only alert to monitor
**系统应触发**:
- 自动创建**该Demo产品的方案草案任务**(非完整合同)
- **邮件序列切换**:发送同类文化洞察项目案例 + 针对性“下一步行动”邀请
- **销售提示标记**:因评分未达60,暂不安排电话任务,仅提醒监控
4) **Supports 100-unit inquiry conversion** by building a traceable proof-of-interest. This behavior becomes a "nurturing milestone" — when future score crosses 60, the proposal draft + email engagement record enables a fast-tracked B2B proposal, reducing sales cycle by 15–20% for quantity rollouts.
**推动100份授权查询转化**:该行为成为可追溯的兴趣证据点。将来评分突破60时,已有的方案草稿+邮件互动记录可直接加速生成B2B提案,将批量授权的销售周期缩短15–20%。