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High-value Behavior
View Triggered Tasks
Behavior
Day 7 High-Value Behavior: Requested callback from success team
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (0 → 7)
B Pool Threshold: 60
Day 1
0
Day 3
0
Day 7 (Actual)
7
Upgrade Status
Below Threshold
Customer is currently in C Pool.
📊 Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
📋 Detailed Scoring Rules
▼

Base Score Rules

View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分

Same-day Decay Rules

第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.

Anti-flood Mechanism

Time Window: 5 分钟
Rule: If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception: CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
Last response: 2026-11-10 23:59:04
- **The callback request is high-value because it's an explicit buying signal, not passive content consumption.** It converts anonymous interest into a named human conversation—typically the strongest predictor of pipeline movement. - 客户主动要求回电属于明确的购买信号,而非被动浏览内容;它把匿名兴趣变成真人对话,是推动商机最可靠的指标之一。 - **The AI holds the lead in C Pool because one signal (score 7) is far below the C→B threshold (60).** The model rewards cumulative, multi-touch engagement; a single burst isn't enough evidence of sustained intent. - 系统仍将其留在 C 池,是因为单次信号(7 分)远低于 C→B 阈值(60 分);模型看重多触点累积行为,一次性动作不足以证明持续意向。 - **Trigger precise, low-cost actions now: route the callback to the success team within SLA, log a follow-up task, and push a tailored capability overview.** Reserve formal B2B proposals for when score trajectory confirms intent. - 眼下应触发精准低成本动作:在 SLA 内将回电转交成功团队、创建跟进任务、推送定制化能力简介;正式 B2B 方案留到分数趋势确认意向后再发。 - **The 100-unit distribution inquiry depends on qualifying scope during that callback**—volume, delivery format, timeline—and feeding those details back into the score to accelerate the C→B upgrade. - 能否转化为 100 单元的经销询盘,取决于回电中对规模、交付形式、时间表的资格确认,并将这些信息回写评分以加速 C→B 升级。 - **Net effect: fast human response plus disciplined scoring protects sales capacity while keeping a high-intent lead warm for a larger deal.** - 总体效果:快速人工响应配合严格的评分机制,在保护销售资源的同时,为更大订单保留高意向线索。