Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Completed post-video survey questionnaire
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (13 → 46)
B Pool Threshold: 60
Day 1
13
Day 3
33
Day 7 (Actual)
46
Upgrade Status
Below Threshold
Customer is currently in C Pool.
📊
Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
📋
Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
Last response: 2026-09-11 20:28:42
**Day 7 Nurturing Readout – Global Skills (Lead stays in C Pool)**
• **High-value signal, but not decisive**
Completing a post-video survey shows active engagement and willingness to share needs — a strong intent marker, not just passive viewing.
_完成视频后问卷说明客户主动参与、愿意表达需求，是明确的意向信号，而非被动浏览。_
• **Score math explains no upgrade**
Day 7 predicted score = 46 vs. C→B threshold = 60. The behavior added value (+3), but cumulative momentum is still 14 points short.
_预测分46，距离升级门槛60还差14分；本次行为加分有限，累计动能不足以触发升级。_
• **Keep in C, but flag for acceleration**
Logic: behavior → score lift → no threshold cross → no pool change. Risk: over-nurturing a warming lead wastes sales time.
_逻辑是：行为→加分→未过阈值→不升级；但需防止“慢养”拖慢高意向客户，浪费销售资源。_
• **Triggered actions (automated, low-cost)**
- Send a tailored case study + short capability deck (not full proposal yet).
- Create a sales follow-up task with 48–72h SLA.
- Invite to a 15-min discovery call to scope training needs.
_触发动作：发送定制案例+简要能力介绍（暂不发完整方案）；创建48–72小时销售跟进任务；邀约15分钟需求沟通会。_
• **Path to 100-unit distribution inquiry**
Survey responses reveal team size, roles, and rollout scope → sales qualifies volume → if fit, escalate to B (or direct A) and issue formal proposal.
_问卷数据可识别团队规模、岗位和推广范围→销售确认采购量→若匹配则升级B池并出正式方案，推动100套分销询盘转化。_