Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Completed post-video survey questionnaire
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (13 → 46)
B Pool Threshold: 60
Day 1
13
Day 3
33
Day 7 (Actual)
46
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
- **Day 7 survey = high-intent signal, not just engagement.** Completing a post-video survey shows active information-seeking and self-qualification — a stronger buying signal than passive views.
- 问卷完成代表主动了解与自我筛选,是比单纯观看更强的购买意向信号。
- **Score trajectory is positive but below threshold (46 vs. 60).** AI sees healthy momentum (+3 from behavior) but not enough cumulative evidence to justify a C→B upgrade; premature promotion would dilute sales capacity.
- 分数稳步上升(46分),但未达60分升级线;AI判定意向增强但证据不足,避免过早升级浪费销售资源。
- **Trigger low-cost, high-yield nurture actions now.** Send a tailored content follow-up (e.g., case study on 100-unit enterprise training rollouts), add a soft CTA to a needs-assessment call, and log the survey responses as intent data for scoring.
- 立即触发低成本高回报动作:推送100人规模企业培训案例、软性邀约需求评估通话、将问卷答案作为意向数据回填评分。
- **Hold proposal/sales task until B-pool upgrade.** A full B2B proposal is resource-intensive; reserve it for when score crosses 60, keeping sales efficiency high.
- 暂不发送正式方案与销售跟进,待升级至B池后再触发,以保证销售效率。
- **Path to 100-unit inquiry:** Repeat high-value behaviors (webinar, pricing page, demo request) should push score past 60 → upgrade to B → auto-send proposal + create follow-up task → sales converts survey insights into a scoped 100-seat distribution quote.
- 通往100人询盘的路径:持续高价值行为推动分数过60 → 升级B池 → 自动发送方案并创建跟进任务 → 销售利用问卷洞察转化为100席分销报价。