Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Clicked contact information
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (14 → 49)
B Pool Threshold: 60
Day 1
14
Day 3
34
Day 7 (Actual)
49
Upgrade Status
Below Threshold
Customer is currently in C Pool.
📊
Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
Last response: 2026-05-09 04:33:11
**1) Why Day 7 behavior is high value**
Clicking "Contact Info" signals strong buyer intent—low friction, direct access to purchase path.
Day 7的行为（点击联系信息）是高价值信号，表明买家意图强烈，直接导向购买通路。
**2) Why no upgrade (stays in C Pool)**
Current score = 49, below the C→B threshold of 60. The system applies strict scoring criteria to avoid premature handover.
分数仅49，未达C→B的60分门槛。系统执行严格计分规则，防止过早转交销售。
**3) Triggered nurturing actions**
- Send B2B proposal PDF via email (personalized for training programs).
- Create sales reminder task: "Lead needs 1 more high-value interaction to unlock B upgrade."
触发动作：邮件发送B2B方案PDF（定制培训内容）；生成销售提醒：“还需1次高价值互动才能升B池。”
**4) How this supports a 100-unit inquiry conversion**
Gated content (proposal) captures deeper intent data; combined with email engagement, AI predicts deal readiness for a bulk order conversion (e.g., 100-unit distribution inquiry).
通过提案邮件持续捕捉意图数据，结合AI预测，为批量采购（如100份分销询盘）转化铺路。