Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Clicked contact information
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (14 → 49)
B Pool Threshold: 60
Day 1
14
Day 3
34
Day 7 (Actual)
49
Upgrade Status
Below Threshold
Customer is currently in C Pool.
📊
Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
**1) Why “Clicked contact information” is high value**
- Signals active buying intent: the lead moved from passive content consumption to seeking a direct channel to sales.
- 中文:该行为代表主动购买意向——从被动看内容转为主动找销售通道。
- It is a late-funnel micro-conversion, often preceding an RFP or bulk training inquiry.
- 中文:属于漏斗后段的微转化,通常先于正式询价或大批量培训需求出现。
**2) Why AI keeps the lead in C Pool**
- Predicted Day 7 score = 49, still below the C→B threshold of 60; intent is rising but not yet qualified.
- 中文:第7天预测分49,低于C升B的60分门槛;意向在上升,但尚未达标。
- Single high-value click adds only ~5 points; AI avoids premature upgrade without repeat or multi-signal evidence.
- 中文:单次高价值点击仅加约5分;AI 不会因单一信号就提前升级,需重复或多维行为验证。
**3) Precise nurturing actions to trigger**
- Auto-send a tailored B2B training proposal or capability deck to the contact channel clicked.
- 中文:自动向所点击的联系渠道推送定制化企业培训方案或能力介绍。
- Create a sales follow-up task with lead context (score 49, high-intent click) for a human touch within 24–48h.
- 中文:生成销售跟进任务并附上下文(49分、高意向点击),要求在24–48小时内人工触达。
- Add to a light-touch C-pool nudge sequence (case study, ROI calculator) to push score toward 60.
- 中文:加入C池轻触达序列(客户案例、ROI测算工具),推动分数逼近60。
**4) Path to a 100-unit distribution inquiry**
- Sustained engagement + sales follow-up should cross 60 → upgrade to B → triggers proposal and meeting scheduling.
- 中文:持续互动叠加销售跟进应突破60分→升级B池→触发方案与会议安排。
- B-pool qualified leads are far more likely to request pricing/volume terms, converting into a 100-unit bulk inquiry with higher deal size.
- 中文:B池合格线索更可能询问价格与批量条款,从而转化为100单位的大宗询盘,提升客单价。