Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Clicked contact information
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (0 → 4)
B Pool Threshold: 60
Day 1
0
Day 3
0
Day 7 (Actual)
4
Upgrade Status
Below Threshold
Customer is currently in C Pool.
📊
Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
Last response: 2026-05-09 04:34:40
1) **Why high value**: Clicking contact info signals purchase intent — a direct move toward evaluation.
**高价值原因**:点击联系方式表明购买意向,是进入评估阶段的直接信号。
2) **Why stays in C Pool**: Score only jumps to 4, far below 60 threshold — single behavior not yet enough to prove sustained interest.
**未升级原因**:分数暂升至4,远低于60门槛——单次行为尚不足以证明持续意向。
3) **Triggered actions**: System should: a) send a targeted case study on distribution models, b) schedule a low-friction discovery call (not full proposal yet).
**触发动作**:系统应:a) 发送分销模式专题案例,b) 安排低门槛的初步沟通(暂不发出完整方案)。
4) **Impact on 100-unit inquiry**: This early signal allows sales to qualify readiness — instead of cold outreach, sales can focus on building value narrative around scale.
**对百人订单的影响**:利用早期信号判断客户成熟度——销售无需冷接触,可直接围绕规模需求构建价值叙事。