Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Clicked contact information
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (0 → 4)
B Pool Threshold: 60
Day 1
0
Day 3
0
Day 7 (Actual)
4
Upgrade Status
Below Threshold
Customer is currently in C Pool.
📊
Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
**Day 7 Lead Behavior Analysis — Global Skills Nurturing**
• **Why "clicked contact info" is high value**
Intent signal: the lead moved from passive browsing to actively seeking a sales channel — a classic mid-funnel buying signal.
- 中文：点击联系方式是高意图信号 —— 客户从被动浏览转向主动寻找销售入口，属于典型漏斗中段购买信号。
• **Why the lead stays in C Pool**
Day 7 predicted score is only 4 vs. a 60 upgrade threshold. One signal isn't enough; AI waits for cumulative, repeated engagement before reclassifying.
- 中文：预测分仅4，远低于60的升级阈值。单一行为不足以升级，AI需累积、重复的互动证据才会改判等级。
• **Triggered nurturing actions (no B2B proposal yet)**
Auto-assign a sales rep to a low-touch follow-up, send a personalized intro email with relevant training case studies, and set a re-scoring checkpoint in 48–72 hours.
- 中文：暂不发送B2B方案，而是分配销售做轻触达跟进、发送含相关培训案例的个性化介绍邮件，并在48–72小时后设再评分节点。
• **Path to a 100-unit distribution inquiry**
Contact-click → rep engagement → content downloads / demo request → score crosses 60 → C→B upgrade → proposal + sales follow-up. That sequence is what converts a distributor's curiosity into a formal bulk inquiry.
- 中文：路径为：点击联系方式 → 销售互动 → 资料下载/申请演示 → 分数突破60 → C升B → 发送方案+销售跟进。这一链路才能把经销商的好奇转化为正式的批量询盘。
• **Business impact**
Without the 60-point gate, reps chase unqualified leads; the threshold protects sales efficiency and reserves proposal effort for genuinely pipeline-ready accounts.
- 中文：若无60分门槛，销售会追逐不合格线索；阈值机制保障销售效率，把方案投入留给真正具备成单潜力的客户。