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High-value Behavior
View Triggered Tasks
Behavior
Day 7 High-Value Behavior: Requested callback from success team
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (15 → 53)
B Pool Threshold: 60
Day 1
15
Day 3
35
Day 7 (Actual)
53
Upgrade Status
Below Threshold
Customer is currently in C Pool.
📊 Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
📋 Detailed Scoring Rules

Base Score Rules

View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分

Same-day Decay Rules

第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.

Anti-flood Mechanism

Time Window: 5 分钟
Rule: If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception: CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
Last response: 2026-09-11 21:08:39
- **Day 7 callback request = buying intent, not passive browsing.** It signals the lead wants human contact and is evaluating fit, which historically correlates with higher conversion and larger deal size. **中文:** 第7天主动要求回电说明已有明确购买意向,不再只是浏览内容;这种信号通常意味着更高转化率和更大订单潜力。 - **AI keeps them in C because 53 < 60 threshold.** The behavior is strong, but cumulative score still lacks enough evidence; the model avoids premature pool upgrade to protect sales efficiency. **中文:** AI仍放在C池,是因为53分未过60分门槛;虽然行为很强,但累计证据还不够,避免过早升级浪费销售资源。 - **Trigger immediate sales-assisted nurturing, not full B2B proposal yet.** Assign success team callback within 24h, confirm training needs, budget, timeline, and stakeholder map. **中文:** 应立即触发销售协助式培育,而不是马上发完整B2B方案;24小时内安排成功团队回电,确认需求、预算、时间表和决策链。 - **Prepare proposal as pre-upgrade asset.** Sales can send a tailored outline or mini-proposal, but formal B2B proposal should wait until score crosses 60 or discovery confirms 100-unit scope. **中文:** 方案可作为升级前预备动作:先发定制提纲或简版建议书;正式B2B方案待分数过60或确认100套规模后再发。 - **Next best actions: follow-up task + content track + score watch.** Create CRM follow-up, send enterprise training case study, and monitor for repeat high-value behavior to push C → B. **中文:** 下一步动作:创建CRM跟进任务、发送企业培训案例、持续监测高分行为,推动从C池升级到B池。 - **Business outcome: this protects pipeline quality while positioning for a 100-unit inquiry.** The callback uncovers scale, budget owner, and deployment timeline, making the eventual proposal more accurate and conversion-ready. **中文:** 业务结果:既保证管道质量,又为100套分销询盘做铺垫;通过回电摸清规模、预算方和落地时间,使后续方案更精准、更易成交。