Behavior Insight - Day 7 / 行为洞察 - 第7天高价值行为
Admin Login / 管理员登录
Simulate AI Upgrade / 模拟AI评分触发升级
Ask AI for Insight / 让AI解读本次升级
AI History / 历史AI记录
AI Scoring in Action / AI评分增长与智能解读
High-value Behavior / 高价值互动行为(触发升级)
Behavior / 行为
Day 7 High-Value Behavior: Requested callback from success team
第7天高价值行为:通过前端门户发起咨询客服/请求回电
第7天高价值行为:通过前端门户发起咨询客服/请求回电
Engagement Level / 互动等级
High
Repeated views indicate strong intent / 多次观看表明强烈意向
Pool Status / 培育池状态
C
Currently in C Pool / 当前在C级培育池
AI Score Growth Animation / AI评分增长动画 (15 → 53)
B Pool Threshold: / B级阈值积分: 60
Day 1 / 第1天
15
Day 3 / 第3天
35
Day 7 (Actual) / 第7天(实际)
53
Upgrade Status / 升级状态
Below Threshold / 未达到阈值
Customer is currently in C Pool. / 客户当前在C级培育池。
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Real-time Score Statistics / 实时积分统计
Today's Total Score / 今日总积分
0
All behaviors combined / 所有行为累计
Event Type Score Details / 各行为类型积分详情
No behavior records today / 今日暂无行为记录
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Detailed Scoring Rules / 详细积分规则
▼
Base Score Rules / 基础积分规则
View Document / 查看产品文档
View product documentation / 查看产品文档
+10 分
Watch Video / 观看视频
Watch video (min 5s) / 观看视频(至少5秒)
+30 分
Repeat Watch / 重复观看视频
Repeat watch video / 重复观看视频
+30 分
Contact Support / 联系客服
Contact support/request callback / 联系客服/请求回电
+5 分
Translation Feature / 实时翻译功能
Click translation feature card / 点击实时翻译功能卡片
+15 分
Culture Insight / 文化洞察功能
Click culture insight feature card / 点击文化洞察功能卡片
+15 分
Health Monitoring / 健康监测功能
Click health monitoring feature card / 点击健康监测功能卡片
+10 分
Remote Assistance / 远程协助功能
Click remote assistance feature card / 点击远程协助功能卡片
+15 分
Industry Selection / 选择行业解决方案
Select industry solution / 选择行业解决方案
+8 分
Meeting Scenario / 会议场景互动
Answer meeting scenario (wrong answer: 50%) / 回答会议场景互动题(错误减半)
+12 分
Card Etiquette / 名片礼仪互动
Answer card etiquette scenario (wrong answer: 50%) / 回答名片礼仪互动题(错误减半)
+12 分
Survey Complete / 完成问卷
Complete post-video survey / 完成视频后问卷
+20 分
Expo Form / 提交展会表单
Submit expo H5 registration form / 提交展会H5预约表单
+25 分
Same-day Decay Rules / 当日衰减规则
第1次
100%
(30 pts / 30分)
第2次
67%
(20 pts / 20分)
第3次
33%
(10 pts / 10分)
第4次
17%
(5 pts / 5分)
第5次+
0%
(0 pts / 0分)
Note: Video watching behaviors (Watch Video / 观看视频, Repeat Watch / 重复观看视频) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support / 联系客服 is immune to decay. / 说明:视频观看行为(Watch Video / 观看视频、Repeat Watch / 重复观看视频)在同一天多次触发时,积分按上述比例衰减。其他行为类型使用不同的衰减规则。Contact Support / 联系客服 不受衰减影响。
Anti-flood Mechanism / 防刷机制
Time Window: / 时间窗口:
5 分钟
Rule: / 规则:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected. / 相同事件类型在5分钟内重复触发(且为当日首次),积分将被设为0。已衰减的分数不受此限制。
Exception: / 例外:
CONTACT_SUPPORT is immune to anti-flood mechanism. / CONTACT_SUPPORT 不受防刷机制影响。
AI客户培育引擎解读
Last response / 上次回答时间: 2026-10-29 07:27:34
- **Why Day 7 is high-value:** A callback request is a self-declared buying signal — it moves the lead from passive content consumption to active sales engagement, which historically compresses time-to-deal.
- 中文:主动预约回电属于“明确购买信号”,表明客户从被动浏览转为主动销售互动,通常能显著缩短成交周期。
- **Why still in C Pool (score 53 < 60):** The AI weighs cumulative behavior against threshold; past Days 1–6 added +38, Day 7 added +8 (predicted 53). Intent is rising but not yet proven at scale — no budget/quantitative scope signals yet.
- 中文:当前分数53未达升级阈值60,说明意向在上升但尚未形成规模性证据(如预算、数量需求),系统按规则继续留在C池观察。
- **Precise triggered actions:** (1) Route callback to a success/sales rep within SLA (e.g., 2h); (2) prepare a tailored B2B proposal with enterprise training packages and volume pricing; (3) create a follow-up task + calendar reminder; (4) log the callback intent as a behavioral tag and re-score after the call.
- 中文:系统应触发:①在SLA内转派成功/销售团队回电;②准备含企业培训套餐与批量报价的定制方案;③生成跟进任务与日历提醒;④将回电意向打标签并在通话后重新评分。
- **Path to 100-unit distribution inquiry:** The callback is the natural entry point to qualify volume (seats, regions, rollout timeline). A structured discovery call + volume-tiered proposal should push score past 60 → B Pool upgrade → proposal send + follow-up sequence.
- 中文:回电是核实“100单位分销需求”的最佳切入点:通过结构化需求挖掘(人数、区域、上线时间)+ 批量阶梯报价,推动评分突破60 → 升级至B池 → 触发方案发送与跟进流程。
- **Business outcome:** Higher pipeline quality, faster first response, and a scalable path to a large distribution deal — improving conversion rate and sales efficiency on a C-pool lead.
- 中文:结果是线索质量提升、首响更快、并形成可复制的大额分销成交路径,从而提升C池线索的转化率与销售效率。