Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Repeatedly watched Cultural Insights Demo
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (0 → 1)
B Pool Threshold: 60
Day 1
0
Day 3
0
Day 7 (Actual)
1
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
Last response: 2026-05-09 04:30:50
1. **High-value behavior**: Repeatedly watching the Cultural Insights Demo indicates strong intent and specific interest in a niche, profitable offering—ideal for enterprise upselling.
高价值行为：反复观看“文化洞察”演示，表明对该利基高利润产品的明确兴趣，非常适合企业追加销售。
2. **No upgrade yet**: Score (1) remains far below the C→B threshold (60). The system requires sustained engagement—a single day of high-value behavior isn’t enough to signal readiness.
未升级原因：当前评分（1）远低于升级阈值（60）。系统需观察持续互动，单日高价值行为不足以表明成熟度。
3. **Triggered actions**: Automatically log deeper demo insights to CRM, schedule a soft-touch email with case studies on cultural training ROI, and set a 7-day re-engagement task for BDR.
触发动作：自动将演示深度数据录入CRM，发送含文化培训ROI案例的软性邮件，并设置7天后BDR重新跟进任务。
4. **Conversion support**: This behavior builds qualification evidence—once score accumulates, a targeted proposal for 100-unit deployment becomes credible and urgent, reducing sales cycle length.
转化支持：该行为积累资质证据；一旦评分达标，针对100单元部署的提案将更具说服力与紧迫性，缩短销售周期。