Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Clicked contact information
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (14 → 47)
B Pool Threshold: 60
Day 1
14
Day 3
34
Day 7 (Actual)
47
Upgrade Status
Below Threshold
Customer is currently in C Pool.
📊
Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
Last response: 2026-05-09 04:36:55
**1) High-value behavior logic**
Clicking "contact info" shows direct purchase intent – this is a stronger signal than passive content views, indicating the lead is evaluating concrete next steps.
点击“联系信息”属于高意图行为，表明用户已进入实质性评估阶段，比被动浏览更有价值。
**2) Why still in C Pool**
Current AI score (47) remains below the C→B threshold (60). The cumulative score (44+Day 7=47) reflects insufficient aggregate signals; one high-value click alone does not yet meet upgrade criteria.
当前AI评分47分仍低于C→B升级阈值60分，累积行为强度不足，单次高价值点击尚未达标。
**3) Triggered nurturing actions**
- System should auto-send a **B2B consultation proposal** within 24 hours.
- Create a **sales follow-up task** (phone call/email) for the assigned rep to address specific training needs.
系统应：24小时内自动发送B2B方案建议；为销售代表生成跟进任务，针对性沟通培训需求。
**4) Path to 100-unit inquiry conversion**
By combining intent data (contact click) with timely proposal + human follow-up, the lead moves closer to procurement evaluation – directly advancing pipeline for a potential 100-unit volume deal.
通过意图数据(点击联系)+方案+人工跟进，推动采购评估进程，直接提升百单级线索的转化可能。