Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Clicked contact information
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (14 → 47)
B Pool Threshold: 60
Day 1
14
Day 3
34
Day 7 (Actual)
47
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
Last response: 2026-11-11 00:51:04
Here is the scenario readout for Global Skills:
- **Day 7 behavior signals real buying intent, but only "one hand raised."** Clicking contact info shows the lead is evaluating how to reach a human — a stronger signal than page views or video watches, which can be passive research.
**中文:**点击联系方式说明客户已从“了解”转向“想接触”,意图强于浏览和看视频,但还只是单次高意向动作。
- **AI keeps the lead in C Pool because the score gap is too wide.** Day 7 predicted score is 47 vs. a C→B threshold of 60 — a 13-point gap. One high-value click doesn't offset six days of low-engagement history (score base was only 44 before Day 7).
**中文:**预测分 47,距离 C→B 的 60 分还差 13 分;单次点击无法抵消前 6 天偏低的互动积累,所以暂不升级。
- **Precise trigger: light-touch nurturing, not a proposal.** The system should trigger a personalized content follow-up (e.g., a 100-unit distribution case study / pricing guide) plus a low-friction "contact us" confirmation task — no full B2B proposal yet, since C-pool leads aren't sales-qualified.
**中文:**触发轻量培育:推送定制化内容(如 100 单元分销案例/报价指南)+ 低门槛“联系我们”跟进任务;暂不发正式方案,C 池客户尚未达到销售合格标准。
- **Monitor for the score crossing 60.** If the lead opens the follow-up email or returns within a set window, score should cross the C→B threshold, triggering pool upgrade and then a proposal + sales follow-up task.
**中文:**重点监控分数是否越过 60:若客户打开跟进邮件或短期回访,分数应突破阈值,届时自动升级到 B 池并触发方案发送与销售跟进。
- **Business outcome: this guards pipeline quality en route to a 100-unit inquiry.** Keeping the lead in C until behavior justifies B protects sales efficiency, while the Day 7 click is the earliest credible signal of distribution-scale interest worth nurturing toward a 100-unit deal.
**中文:**业务价值:在冲 100 单元分销询盘前守住线索质量——未达标不升级可保护销售效率,而 Day 7 点击是分销级采购意向的最早可信信号,值得持续培育。