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High-value Behavior
View Triggered Tasks
Behavior
Day 7 High-Value Behavior: Clicked contact information
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (14 → 47)
B Pool Threshold: 60
Day 1
14
Day 3
34
Day 7 (Actual)
47
Upgrade Status
Below Threshold
Customer is currently in C Pool.
📊 Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
📋 Detailed Scoring Rules
▼

Base Score Rules

View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分

Same-day Decay Rules

第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.

Anti-flood Mechanism

Time Window: 5 分钟
Rule: If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception: CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
- **Why Day 7 clicks on contact info matter:** Clicking contact details is a strong buying-intent signal—it indicates the lead is moving from research to active vendor evaluation, which historically correlates with higher pipeline quality. - 为何第7天点击联系方式是高价值行为:这是明确的购买意向信号,说明客户已从了解阶段进入主动评估供应商,通常对应更高的商机质量。 - **Why AI keeps this lead in C Pool:** The predicted score of 47 remains below the C→B threshold of 60, so the AI treats engagement as promising but not yet sales-ready—avoiding premature sales handoff and wasted rep time. - 为何仍留在C池:预测分47未达C升级B的阈值60,AI认为互动积极但尚未成熟,避免过早转销售、浪费销售资源。 - **Precise nurturing actions to trigger:** Send a tailored B2B proposal snippet or case study, schedule a marketing follow-up task, and add a soft sales touch (e.g., a discovery email) without full handoff yet. - 应触发的培育动作:推送定制化B2B方案或案例材料、创建营销跟进任务、安排轻量销售触达(如需求确认邮件),暂不做完整转交。 - **How this supports a 100-unit distribution inquiry:** Consistent nurturing builds trust and clarifies bulk/distribution fit, increasing the likelihood the lead converts into a larger-volume inquiry rather than a one-off purchase. - 如何支撑100套分销询盘:持续培育建立信任并明确批量/分销适配度,提升客户转化为大额分销询盘而非单次购买的概率。 - **Business impact:** This behavior→score→action logic protects conversion efficiency and deal size by routing sales effort only when intent and score align. - 业务影响:行为→评分→动作的逻辑确保销售投入与意向、评分匹配,保护转化效率与大单潜力。