Behavior Insight - Day 7 / 行为洞察 - 第7天高价值行为
Admin Login / 管理员登录
Simulate AI Upgrade / 模拟AI评分触发升级
Ask AI for Insight / 让AI解读本次升级
AI History / 历史AI记录
AI Scoring in Action / AI评分增长与智能解读
High-value Behavior / 高价值互动行为(触发升级)
Behavior / 行为
Day 7 High-Value Behavior: Requested callback from success team
第7天高价值行为:通过前端门户发起咨询客服/请求回电
第7天高价值行为:通过前端门户发起咨询客服/请求回电
Engagement Level / 互动等级
High
Repeated views indicate strong intent / 多次观看表明强烈意向
Pool Status / 培育池状态
C
Currently in C Pool / 当前在C级培育池
AI Score Growth Animation / AI评分增长动画 (12 → 41)
B Pool Threshold: / B级阈值积分: 60
Day 1 / 第1天
12
Day 3 / 第3天
32
Day 7 (Actual) / 第7天(实际)
41
Upgrade Status / 升级状态
Below Threshold / 未达到阈值
Customer is currently in C Pool. / 客户当前在C级培育池。
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Real-time Score Statistics / 实时积分统计
Today's Total Score / 今日总积分
0
All behaviors combined / 所有行为累计
Event Type Score Details / 各行为类型积分详情
No behavior records today / 今日暂无行为记录
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Detailed Scoring Rules / 详细积分规则
▼
Base Score Rules / 基础积分规则
View Document / 查看产品文档
View product documentation / 查看产品文档
+10 分
Watch Video / 观看视频
Watch video (min 5s) / 观看视频(至少5秒)
+30 分
Repeat Watch / 重复观看视频
Repeat watch video / 重复观看视频
+30 分
Contact Support / 联系客服
Contact support/request callback / 联系客服/请求回电
+5 分
Translation Feature / 实时翻译功能
Click translation feature card / 点击实时翻译功能卡片
+15 分
Culture Insight / 文化洞察功能
Click culture insight feature card / 点击文化洞察功能卡片
+15 分
Health Monitoring / 健康监测功能
Click health monitoring feature card / 点击健康监测功能卡片
+10 分
Remote Assistance / 远程协助功能
Click remote assistance feature card / 点击远程协助功能卡片
+15 分
Industry Selection / 选择行业解决方案
Select industry solution / 选择行业解决方案
+8 分
Meeting Scenario / 会议场景互动
Answer meeting scenario (wrong answer: 50%) / 回答会议场景互动题(错误减半)
+12 分
Card Etiquette / 名片礼仪互动
Answer card etiquette scenario (wrong answer: 50%) / 回答名片礼仪互动题(错误减半)
+12 分
Survey Complete / 完成问卷
Complete post-video survey / 完成视频后问卷
+20 分
Expo Form / 提交展会表单
Submit expo H5 registration form / 提交展会H5预约表单
+25 分
Same-day Decay Rules / 当日衰减规则
第1次
100%
(30 pts / 30分)
第2次
67%
(20 pts / 20分)
第3次
33%
(10 pts / 10分)
第4次
17%
(5 pts / 5分)
第5次+
0%
(0 pts / 0分)
Note: Video watching behaviors (Watch Video / 观看视频, Repeat Watch / 重复观看视频) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support / 联系客服 is immune to decay. / 说明:视频观看行为(Watch Video / 观看视频、Repeat Watch / 重复观看视频)在同一天多次触发时,积分按上述比例衰减。其他行为类型使用不同的衰减规则。Contact Support / 联系客服 不受衰减影响。
Anti-flood Mechanism / 防刷机制
Time Window: / 时间窗口:
5 分钟
Rule: / 规则:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected. / 相同事件类型在5分钟内重复触发(且为当日首次),积分将被设为0。已衰减的分数不受此限制。
Exception: / 例外:
CONTACT_SUPPORT is immune to anti-flood mechanism. / CONTACT_SUPPORT 不受防刷机制影响。
AI客户培育引擎解读
Last response / 上次回答时间: 2026-11-11 00:58:06
- **Day 7 callback request = explicit buying signal.** A requested callback from the success team shows active intent, not passive browsing — it's a hand-raise that typically correlates with near-term pipeline movement.
中文:第7天主动预约回电是明确的购买信号,说明客户从被动浏览转为主动推进,通常意味着商机即将成熟。
- **Score jumped 32 → 41 (+9) but stays below the 60 threshold.** AI recognizes the behavior's value while keeping the lead in C Pool because cumulative evidence (12 → 41) isn't yet strong enough to justify a B-level resource commitment.
中文:分数从32升至41(+9),但仍低于60的升级线。AI认可该行为价值,但因累计证据(12→41)尚不足以支撑B级资源投入,故暂留C池。
- **Triggered actions: prioritized callback SLA + light-touch qualification.** System should route the callback to the success team within a defined window, log call outcome, and queue a tailored capability deck — not a full B2B proposal yet (reserve that for the B upgrade).
中文:触发动作:优先回电SLA + 轻量资格确认。系统应在规定时限内将回电转交成功团队,记录通话结果,并推送定制化能力介绍——暂不发送完整B2B方案(留待升级B池时使用)。
- **Next score checkpoint = upgrade readiness.** If the callback confirms budget/scale intent, the follow-up interaction should push the score past 60, auto-triggering C→B upgrade and a full proposal — the natural path to a 100-unit distribution inquiry.
中文:下一评分节点即升级就绪点。若回电确认预算与规模意向,后续互动应推动分数突破60,自动触发C→B升级及完整方案——这是通向100套分销询单的自然路径。
- **Business impact: higher conversion efficiency at lower cost.** Keeping C Pool discipline avoids premature sales resource spend, while the callback SLA ensures the highest-intent moment isn't lost — protecting pipeline quality and deal-size potential.
中文:业务影响:以更低成本提升转化效率。维持C池纪律可避免过早消耗销售资源,而回电SLA确保最高意向时刻不被错过——保障商机质量与成交规模潜力。