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High-value Behavior
View Triggered Tasks
Behavior
Day 7 High-Value Behavior: Requested callback from success team
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (12 → 41)
B Pool Threshold: 60
Day 1
12
Day 3
32
Day 7 (Actual)
41
Upgrade Status
Below Threshold
Customer is currently in C Pool.
📊 Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
📋 Detailed Scoring Rules
▼

Base Score Rules

View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分

Same-day Decay Rules

第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.

Anti-flood Mechanism

Time Window: 5 分钟
Rule: If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception: CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
- **Day 7 callback request = active buying intent, not passive content consumption.** A lead asking to speak with the success team moves from research to evaluation—the strongest pre-purchase signal we track. - 第7天主动申请回电是明确的购买意向,而非被动浏览;客户从"了解"进入"评估"阶段,是最强的购前信号。 - **Score rose sharply (32 → 41, +9 in one event) but stays below the 60 C→B threshold.** The AI recognizes momentum without over-weighting a single touch. Pool logic is threshold-based, so upgrade waits until cumulative evidence justifies it. - 单次行为带来9分跃升,说明动能强劲,但仍低于60分的C→B门槛;AI只按累计证据升级,不会因单次互动过度加权。 - **Trigger now: fast callback within 24h, log a sales follow-up task, and send a tailored B2B proposal + success-team case study.** No pool change yet, but high-touch nurture begins—treat it as a hot C lead. - 立即触发:24小时内回电、生成销售跟进任务、发送定制B2B方案与成功案例;虽不升级,但按"热线索"高接触培育。 - **The 100-unit distribution inquiry needs volume-tiered proof.** Arm the success team with pricing tiers, volume-discount logic, and a distribution-reference case so the callback converts intent into a qualified opportunity. - 100单位的批量采购询盘需要"阶梯报价+批量折扣+分销案例"支撑,让回电直接转化为合格商机。 - **Business outcome: pipeline quality up, sales efficiency up.** Score-based triggers ensure reps spend time on genuinely warm leads—improving conversion rate on C-pool and shortening the path to a large distribution deal. - 业务结果:管道质量提升、销售效率提高;按分数触发行动让销售聚焦真实热线索,提升C池转化率并缩短大额分销订单的成交周期。