Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Requested callback from success team
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (12 → 41)
B Pool Threshold: 60
Day 1
12
Day 3
32
Day 7 (Actual)
41
Upgrade Status
Below Threshold
Customer is currently in C Pool.
📊
Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
Last response: 2026-05-09 04:31:37
1. **High-value behavior**: Requesting a callback signals strong intent, implying the lead is evaluating a purchase or needs tailored solution details.
**高价值行为**：主动要求回电表明购买意向强烈，用户正在评估采购或需要定制化方案细节。
2. **No upgrade yet**: AI score 41 is below the C→B threshold of 60. Score rises from prior cumulative 32 + 9 estimated from callback, still insufficient.
**未升级原因**：AI分数41仍低于C升B的60分阈值。仅从之前累计32分增加约9分，信号积累仍不足。
3. **Triggered actions**: System should prioritize immediate sales follow-up (call/email), not yet full proposal. Also add content on case studies and ROI proof to further raise score.
**触发行动**：系统应优先安排销售立即跟进（电话/邮件），暂不发送完整方案；同时推送案例和ROI内容以继续提升分数。
4. **Conversion path**: This lead now enters accelerated nurture. Once score hits 60+ (via more engagement), system triggers proposal and senior rep invite → directly supporting 100-unit deal conversion.
**转化路径**：该线索进入加速培育阶段。待分数突破60后，系统自动触发方案提案和高级销售邀约，直接推动百套订单转化。