Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Requested callback from success team
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (12 → 41)
B Pool Threshold: 60
Day 1
12
Day 3
32
Day 7 (Actual)
41
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
Last response: 2026-10-29 07:26:47
- **Day 7 behavior is high-intent, not high-volume.** A callback request from the success team signals active buying interest—the lead is asking to speak to a human, which is a strong conversion cue beyond passive content views.
第7天的“主动预约成功团队回电”是明确的高意向行为,不是简单的浏览,说明客户已进入认真评估阶段。
- **Score rose sharply but stays below the C→B threshold (41 vs 60).** The AI correctly rewards the behavior (+9) yet keeps the lead in C Pool because cumulative evidence is still thin—volume of engagement and depth of evaluation haven’t matured.
分数虽明显提升(41),但仍低于60的升级线,说明AI认可这次行为,但整体互动深度和证据量还不足以升级。
- **Triggered actions should be fast, human, and qualification-focused.** Send a success-team callback within 24h, attach a short B2B training proposal tailored to a distribution-scale rollout, and log a sales follow-up task with qualification questions (headcount, units, timeline).
应立即安排成功团队24小时内回电,附上针对分销规模的简短培训方案,并创建销售跟进任务,重点确认人数、数量与时间表。
- **Keep nurturing in C until score crosses 60, but accelerate.** Add case studies and ROI data to the nurture track so the next high-value action can push the score over threshold and upgrade to B Pool.
在分数达到60前仍留在C池,但应加速培育,补充案例与ROI材料,让下一次高价值行为推动升级到B池。
- **This directly supports the 100-unit distribution inquiry.** A fast, expert callback plus a scale-ready proposal positions Global Skills as a credible distribution partner and shortens the path from inquiry to a quantified 100-unit deal discussion.
及时的专业回电加上可规模化落地的方案,有助于把这次咨询推进为100套分销采购的具体商谈。