Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Requested callback from success team
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (10 → 16)
B Pool Threshold: 60
Day 1
10
Day 3
10
Day 7 (Actual)
16
Upgrade Status
Below Threshold
Customer is currently in C Pool.
📊
Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
Last response: 2026-05-09 04:33:37
1) **Why "Requested Callback" is High Value**
This signal indicates direct purchase intent from a verified enterprise contact. Data shows a 4x higher conversion rate for such actions vs. passive downloads.
**此行为表明企业联系人直接表达采购意向，其转化率是被动下载行为的4倍。**
2) **Why Stay in C Pool**
Current score = 16, far below the 60-point C→B threshold. The system prioritizes cumulative engagement, not one spike.
**当前积分仅16分，距C→B升级阈值60分差距较大，系统侧重累计行为而非单次峰值。**
3) **Triggered Actions**
- Assign priority follow-up task to SDR within 2 hours
- Send customized proposal (not generic brochure)
- Add to "Hot Lead" pre-demo tracking list
**操作：2小时内分配SDR优先跟进、发送定制化方案、加入“热线索”预告阶段跟踪列表。**
4) **Path to 100-Unit Inquiry**
Direct callback = high-likelihood demo slot → proposal alignment with 100-unit pricing → sequence triggers bulk discount approval at 80-point threshold.
**直接回电请求高概率促成演示→提案对齐100单元定价→系统在积分达80时自动触发批量折扣审批。**