Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Requested callback from success team
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (10 → 16)
B Pool Threshold: 60
Day 1
10
Day 3
10
Day 7 (Actual)
16
Upgrade Status
Below Threshold
Customer is currently in C Pool.
📊
Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
Last response: 2026-11-11 00:42:49
- **Day 7 behavior = buying signal, not just interest.** A callback request from the success team means the lead wants human contact — the strongest intent signal before a sales conversation.
- 第7天的行为是明确的购买信号,而不只是兴趣:主动要求成功团队回电,说明客户希望人与人直接沟通,这是进入销售对话前最强的意向信号。
- **Still C Pool because one signal doesn't outweigh a low aggregate score.** At 16 vs. a 60 threshold, the AI treats this as early intent — real but unproven. Volume, budget, and decision role are still unknown.
- 仍在C池,是因为单一信号不足以抵消整体低分:16分对60分门槛,AI将其视为"真实但未验证"的早期意向,采购规模、预算和决策角色尚不明确。
- **Trigger precise, low-cost actions now.** Route to a success-team callback within 24h, send a tailored 100-unit distribution proposal outline, and log a sales follow-up task with a 3-day SLA. Avoid full sales handoff until score climbs.
- 立即触发精准、低成本的行动:24小时内安排成功团队回电,发送定制化的100套分销方案提纲,并创建3天SLA的销售跟进任务;在分数上升前不做完整销售交接。
- **This is the bridge to the 100-unit inquiry.** The callback conversation is where you qualify volume (100 units), confirm distribution model, and map decision-makers — the fastest path from C-pool intent to qualified B-pool opportunity.
- 这是通向100套询盘的桥梁:回电沟通正是确认采购量(100套)、分销模式和决策链的场合,是从C池意向升级为合格B池商机的最快路径。