Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Repeatedly watched Cultural Insights Demo
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (10 → 13)
B Pool Threshold: 60
Day 1
10
Day 3
10
Day 7 (Actual)
13
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
Last response: 2026-05-09 04:26:54
1. **Why this is high-value behavior**
Repeated viewing of "Cultural Insights Demo" signals strong intent for cross-cultural training, a high-margin, enterprise-scale product.
重复观看《文化洞察演示》表明客户对跨文化培训有明确意向，这是高利润、企业级产品。
2. **Why no pool upgrade**
The AI score is 13, far below the C→B threshold of 60. Cumulative engagement is still low; one high-value event alone cannot cross the bar.
AI评分13，远低于升级阈值60。仅单次高价值行为不足以触发升级。
3. **Precise system triggers**
- Send a **case study** on cultural training ROI
- Schedule a **targeted email sequence** highlighting client success stories
- **No sales follow-up yet** (B2B proposal or call would be premature at this score)
- 发送跨文化培训ROI案例研究
- 开启定向邮件序列，展示客户成功案例
- **暂不触发销售跟进**（评分未达B级前不宜发起提案）
4. **Business impact on 100-unit inquiry**
This behavior improves lead qualification data, helping sales prioritize when score nears 60. A timely nurture sequence can lift readiness for a large-scale deployment proposal.
该行为优化了线索评分数据，当分值接近60时销售可优先跟进。及时的培育序列能提升其接受大规模部署方案的可能性。