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High-value Behavior
View Triggered Tasks
Behavior
Day 7 High-Value Behavior: Requested callback from success team
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (0 → 3)
B Pool Threshold: 60
Day 1
0
Day 3
0
Day 7 (Actual)
3
Upgrade Status
Below Threshold
Customer is currently in C Pool.
📊 Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
📋 Detailed Scoring Rules

Base Score Rules

View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分

Same-day Decay Rules

第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.

Anti-flood Mechanism

Time Window: 5 分钟
Rule: If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception: CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
Last response: 2026-05-09 04:33:48
1. **Why this behavior is high-value**: Requesting a callback signals strong purchase intent, directly indicating the lead is ready for sales conversation. **该行为视为高价值**:主动要求回电是强烈的购买意向信号,表明该线索已准备好进入销售对话。 2. **Why AI keeps in C Pool**: The AI score is only 3, far below the C→B threshold of 60. One high-value action alone is insufficient to cross the upgrade barrier—score accumulates from sustained engagement. **为什么仍留在C池**:AI评分仅3分,远低于C→B所需的60分阈值。单次高价值行为不足以触发升级,需累积持续互动。 3. **Precise nurturing actions triggered**: Immediately route the callback request to the success team for a personalized follow-up within 24 hours. System also creates a task for sales to prepare a tailored proposal aligned with the lead’s training needs. **触发的培育动作**:立即将回电请求分配给成功团队,24小时内进行个性化跟进。系统同时创建任务,要求销售准备针对该线索培训需求的定制提案。 4. **How this supports a 100-unit deal**: Timely callback + tailored proposal directly address pain points, speeding up the evaluation cycle. This urgency can move the lead from C to B pool post-callback, qualifying them for large-scale distribution inquiries. **如何促成100单元订单**:及时回电加定制提案直接解决痛点,加速评估周期。回电后AI评分可能提升,推动其从C池升级至B池,从而具备大规模采购资格。