Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Requested callback from success team
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (0 → 3)
B Pool Threshold: 60
Day 1
0
Day 3
0
Day 7 (Actual)
3
Upgrade Status
Below Threshold
Customer is currently in C Pool.
📊
Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
📋
Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
- **Day 7 callback request = high intent, not just interest.** Asking for a human contact signals buying readiness and a real problem to solve—far stronger than passive views or content watches.
中文:主动要求回电代表真实购买意向和明确需求,远强于浏览或看视频这类被动行为。
- **Score moved 0 → 3, but 3 << 60 threshold.** The behavior is valuable in *kind*, yet a single signal isn't enough *volume* to justify C → B upgrade; AI avoids over-reacting to one event.
中文:分数从0升到3,但离60的升级线还很远——行为类型有价值,但单一信号不足以支撑升级,AI避免过度反应。
- **Pool stays C; no proposal or B-level task yet.** Keep nurture light: log the callback request, assign a success-team rep, and schedule a discovery call within 24–48h.
中文:仍留在C池,暂不触发方案或B级任务;先记录回电请求、指派成功团队跟进、48小时内安排需求沟通。
- **Trigger precise micro-actions, not a full B2B proposal.** Confirm callback, qualify training scope (audience, units, timeline), and tag the lead as "callback-requested" to weight future scoring.
中文:触发精准的小动作而非完整方案——确认回电、摸清培训范围(人数、单元、时间),并打上"已请求回电"标签以加权后续评分。
- **Path to a 100-unit distribution inquiry:** discovery call surfaces volume need → qualification validates 100 units → AI score jumps, crosses 60, upgrades to B → proposal + sales follow-up fire → pipeline quality and deal size rise.
中文:通往100单元分销询盘的路径:需求沟通发现批量需求→资格确认100单元→AI分数跃升过60升级B池→触发方案与销售跟进→提升管道质量与成交规模。