Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Repeatedly watched Cultural Insights Demo
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (0 → 7)
B Pool Threshold: 60
Day 1
0
Day 3
0
Day 7 (Actual)
7
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
Last response: 2026-11-10 23:59:39
- **High-value signal: repeated demo viewing is active buying-committee research, not passive browsing.**
高价值信号：反复观看产品演示说明客户在主动做采购调研，而非泛泛浏览。
- **AI score moves 0 → 7, showing real but early intent — well below the C→B threshold of 60.**
评分从 0 升到 7，说明意向真实但尚处早期，远低于 C 升 B 的 60 分门槛。
- **Staying in C Pool is deliberate: one behavior is not enough evidence of deal-readiness, so the system avoids premature sales handoff and wasted rep time.**
留在 C 池是有意为之：单一行为不足以证明成交准备度，避免过早转销售、浪费人力。
- **Trigger low-cost, automated nurture: send a tailored Cultural Insights one-pager / short case study, and schedule a soft-check-in task — no full B2B proposal yet.**
触发低成本自动培育：推送定制化的 Cultural Insights 资料或简短案例，安排一次轻量回访任务，暂不发完整方案。
- **Path to a 100-unit inquiry: each repeat watch adds score and content depth; once it crosses 60, upgrade C→B and fire proposal + sales follow-up — converting research into a concrete volume quote.**
通向 100 套询盘的路径：每次重复观看都会加分并加深内容触达；一旦过 60 分即升级 C→B，触发方案与销售跟进，把调研转化为明确的批量报价。