Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Requested callback from success team
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (10 → 22)
B Pool Threshold: 60
Day 1
10
Day 3
10
Day 7 (Actual)
22
Upgrade Status
Below Threshold
Customer is currently in C Pool.
📊
Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
📋
Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
Last response: 2026-05-09 04:31:57
1. **Why "Requested Callback" is high-value behavior**
It signals strong purchase intent — the lead is actively seeking human interaction, not just consuming content. In B2B, this directly correlates with higher close rates.
**要求回电是高价值行为**,代表客户主动寻求深度沟通,B2B中此类行为与成交率强相关。
2. **Why AI keeps this customer in C Pool**
Current score (22) is far below the C→B threshold (60). One strong signal isn't enough; the model requires sustained engagement or higher-intensity behaviors to upgrade.
**当前分数22,远低于升级阈值60**。单次高价值行为不足以触发升级,系统需积累更多可信信号。
3. **Precise actions to trigger**
- Immediately assign a success team callback task (within 24h)
- Send a tailored capability deck focused on their visited content
- No proposal yet — scoring too low for sales handoff
**触发动作**:24小时内安排成功团队回电、发送针对性能力介绍、暂不发送提案(分数不足)。
4. **How this supports 100-unit conversion**
High-intent callback + tailored content accelerates trust; if callback reveals budget or timeline, this lead jumps to B pool, triggering formal proposal and sales follow-up, unlocking volume inquiry.
**回电+精准内容加速信任建立**;如确认预算/时间表,可升级至B池并触发正式提案与销售跟进,推动百套采购机会。