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High-value Behavior
View Triggered Tasks
Behavior
Day 7 High-Value Behavior: Requested callback from success team
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (10 → 22)
B Pool Threshold: 60
Day 1
10
Day 3
10
Day 7 (Actual)
22
Upgrade Status
Below Threshold
Customer is currently in C Pool.
📊 Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
📋 Detailed Scoring Rules
▼

Base Score Rules

View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分

Same-day Decay Rules

第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.

Anti-flood Mechanism

Time Window: 5 分钟
Rule: If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception: CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
Last response: 2026-10-29 07:28:30
- **Day 7 callback request = explicit buying intent.** A prospect asking the success team to call is a self-qualified signal — it shortens the trust-building cycle and de-risks outreach, unlike passive views or video watches. 第7天主动要求回电是明确的购买意向,属于客户自我筛选的高价值信号,能显著缩短信任建立周期,比单纯的浏览或看视频更有价值。 - **Score 22 vs. threshold 60: intent is high, qualification is not.** The AI keeps the lead in C Pool because cumulative engagement (20) plus this single spike (+2) still falls far below the C→B bar — one strong signal doesn't override thin behavioral history. 分数22远低于60的升级门槛:意向强但资质不足,单次高价值行为无法替代累计行为深度,因此AI仍将其保留在C池。 - **Trigger precise, low-cost actions — not a full B2B proposal yet.** System should auto-create a sales follow-up task with a 24-hour SLA, route to the success team with context (behavior + score), and send a tailored capability deck or training-needs checklist. 触发精准低成本动作而非完整方案:自动生成24小时内完成的销售跟进任务,将行为与分数上下文转交成功团队,并发送定制能力介绍或培训需求清单。 - **Use the callback to qualify the 100-unit distribution inquiry.** The call should confirm budget, decision-makers, timeline, and distribution scope — feeding structured data back to raise the score toward 60 and justify C→B upgrade. 借回电核实100套分销询盘的预算、决策人、时间表和分销范围,将结构化信息回填系统以推高分数至60,支撑C→B升级。 - **Business outcome: protect pipeline quality and sales efficiency.** Gating the upgrade prevents premature proposal effort on unqualified leads, while the SLA-bound follow-up keeps a high-intent lead warm — improving conversion rate on the eventual 100-unit deal. 业务结果:门槛控制避免在未资质客户上过早投入方案资源,SLA跟进保持高意向客户热度,从而提升100套大单的转化率与销售效率。