Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Repeatedly watched Cultural Insights Demo
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (14 → 48)
B Pool Threshold: 60
Day 1
14
Day 3
34
Day 7 (Actual)
48
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
Last response: 2026-05-09 04:37:46
1. **Why High-Value Behavior on Day 7**
Repeatedly watching the *Cultural Insights Demo* signals strong intent for a specific product line, not general browsing. This self-education behavior is highly predictive of purchase readiness.
**第7天重复观看《文化洞察演示》表明对特定产品线有强烈兴趣，具有高购买意向预测价值。**
2. **Why AI Keeps in C Pool**
Predicted score (48) remains below the C→B upgrade threshold (60). The AI needs sustained engagement or a higher-volume interaction to justify the upgrade—system reliability, not response over a single event.
**预测得分48未达升级阈值60，算法需累积更密集或更高量级的交互才会触发升级，确保池分配稳定。**
3. **Precise Nurturing Actions Triggered**
Send a **tailored proposal** (focus on Cultural Insights ROI) + schedule a **sales follow-up call** within 48 hours. Optionally, add a **peer case study** from similar firms.
**触发动作：发送定制方案、安排48小时内销售跟进电话、附上同类企业案例。**
4. **How This Supports 100-Unit Inquiry**
This behavior is the "warm signal" for a large deal. Targeted nurture accelerates trust, making it natural for the buyer to request a bulk licensing quote within the next 1-2 cycles.
**该行为是批量采购的“预热信号”，精准培育可加速信任，促使客户在1-2个周期内提出100单元授权询价。**