Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Completed post-video survey questionnaire
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (10 → 29)
B Pool Threshold: 60
Day 1
10
Day 3
10
Day 7 (Actual)
29
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
**Day 7 Nurturing Read-out — Global Skills**
- **Survey completion = explicit intent signal, not passive browsing.**
Answering a post-video questionnaire shows engaged learning + willingness to invest time, which historically correlates with higher conversion.
完成问卷是“主动投入”信号,而非随便浏览;这类行为通常更容易转化为商机。
- **AI still keeps the lead in C Pool: score 29 vs. threshold 60.**
The signal is positive but the volume/velocity of engagement is still low; one high-value event isn't enough to justify a pool upgrade.
AI 仍保留在 C 池:29 分未达 60 分门槛,单次高价值行为不足以升级。
- **Trigger: light-touch, content-led nurturing — not a hard sales push.**
Send a thank-you + tailored resource (e.g., case study or training ROI guide), tag survey answers, and set a follow-up reminder if score hits 45–50.
触发动作:先做轻量内容培育(感谢+定制资料),标记问卷答案,并设 45–50 分的跟进预警。
- **No proposal or sales follow-up yet — premature for C Pool.**
A B2B proposal at this stage raises cost-per-lead and risks early rejection; better to warm up before sales involvement.
暂不发送提案或安排销售跟进:C 池阶段过早,容易浪费销售资源并降低响应率。
- **Path to the 100-unit distribution inquiry: stack more high-value behaviors.**
Repeat video watches, pricing page visits, or multiple survey/QA interactions should push score toward 60 → auto-upgrade to B → proposal + sales task triggered.
要走向 100 套分销询盘:需叠加更多高价值行为,推动分数到 60 分并升级到 B 池,届时再自动触发提案与销售任务。