Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Repeatedly watched Cultural Insights Demo
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (10 → 32)
B Pool Threshold: 60
Day 1
10
Day 3
30
Day 7 (Actual)
32
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
- **High-value signal:** Repeatedly watching the Cultural Insights Demo shows strong solution fit and active buying interest—not casual browsing.
**高价值信号：** 反复观看“文化洞察演示”说明客户对方案高度匹配且有明确购买意向，不是随便看看。
- **Why still in C Pool:** Day 7 score is 32 vs. C→B threshold 60—AI sees intent, but not enough multi-touch depth or decision-stage behavior yet.
**为何仍在C池：** 第7天得分32，低于C升B门槛60——AI识别到意向，但触达深度和决策阶段行为还不够。
- **Triggered nurturing actions:** Send a tailored Cultural Insights proposal, create sales follow-up task within 24–48h, and add a case study + pricing/ROI one-pager.
**触发的培育动作：** 发送定制版文化洞察方案；48小时内创建销售跟进任务；补充案例研究及价格/ROI单页。
- **Next best action:** Offer a short discovery call or demo recap to validate training scope, locations, and learner volume.
**下一步最佳动作：** 安排简短需求沟通或演示回顾，确认培训范围、地区和学习者规模。
- **Path to 100-unit inquiry:** These actions increase engagement score, likely pushing the lead past 60 and upgrading C→B, where the system then triggers a formal proposal and bulk distribution discussion.
**通往100套询盘的路径：** 上述动作会提升互动分，推动线索突破60并升级C→B，随后系统触发正式提案和批量采购洽谈。