Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Repeatedly watched Cultural Insights Demo
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (10 → 32)
B Pool Threshold: 60
Day 1
10
Day 3
30
Day 7 (Actual)
32
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
**Day 7 Nurturing Read — Global Skills**
- **High-value signal:** Repeat viewing of the Cultural Insights Demo = active solution evaluation, not passive browsing. Repetition shows genuine fit interest, a strong mid-funnel intent marker.
重复观看文化洞察Demo说明客户在主动评估方案,而非随便浏览;反复观看代表真实需求匹配,属于中漏斗强意向信号。
- **Still in C Pool (logic):** Score 32 vs. C→B threshold 60 — the behavior is positive but the accumulated evidence isn't sufficient. AI avoids premature pool upgrades to protect sales capacity and keep B-pool quality high.
得分32未达C→B门槛60,行为积极但证据量不足;AI避免过早升级,保障B池质量与销售资源效率。
- **Actions to trigger:** (1) Push a tailored B2B proposal or Cultural Insights one-pager; (2) Create a sales follow-up task with the demo-viewing context; (3) Add to a short nurture sequence (case study + ROI brief). No pool change yet.
触发动作:推送定制化B2B方案/文化洞察单页;基于观看记录创建销售跟进任务;进入短周期培育(案例+ROI简报)。暂不升级池。
- **Path to the 100-unit inquiry:** Sustained engagement (repeat views + proposal opens + follow-up response) should lift the score past 60 → C→B upgrade → sales-owned proposal & follow-up → higher conversion probability and larger deal size for a 100-unit distribution deal.
持续互动(重复观看+方案打开+跟进响应)将推动分数越过60 → C升B → 销售接手提案与跟进 → 提升100套分销询盘的转化率与成交规模。