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High-value Behavior
View Triggered Tasks
Behavior
Repeatedly watched key demo content
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C → B → A
Upgrade triggered on Day 7
AI Score Growth Animation (20 → 148)
Upgraded to A Pool
Day 1
20
Day 3
50
Day 7 (Actual)
148
Upgrade Status
Upgrade Triggered
Upgrade triggered
Customer upgraded from C Pool to B Pool, then to A Pool.
📊 Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
📋 Detailed Scoring Rules
▼

Base Score Rules

View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分

Same-day Decay Rules

第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.

Anti-flood Mechanism

Time Window: 5 分钟
Rule: If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception: CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
- **Day 7 behavior signals active buying intent, not passive interest.** Repeated demo views = deliberate evaluation; in B2B training, this pattern typically precedes a vendor shortlist decision. - 第7天的重复观看演示不是随便看看,而是明确的采购意向信号;在B2B培训场景中,这类行为通常出现在客户筛选供应商的关键阶段。 - **Score jump (65 → 148) reflects compounded engagement, not a single click.** Days 1–6 built baseline interest; Day 7's repeat views crossed the A-pool threshold — AI rewards depth + recency over raw volume. - 分数从65跳到148,是前期兴趣积累加上当日深度行为的叠加结果;AI看重的是"深度+时效",而不是单纯点击量。 - **C → B → A upgrade means the lead now justifies senior sales time.** A-pool leads have materially higher conversion probability and deal size; routing here protects sales capacity from low-yield follow-ups. - 从C升到A,意味着该客户值得投入资深销售资源;A池客户的成交率和单笔金额明显更高,这样分配能避免销售精力浪费在低价值线索上。 - **Trigger precise actions: tailored B2B proposal for 100-unit distribution + same-day sales follow-up call + demo-based use-case briefing.** Tie the proposal to what they re-watched — that's the buying criteria they're validating. - 应触发精准动作:针对100套分销需求的定制方案、当天销售跟进电话、结合演示内容的应用场景说明;方案要围绕客户反复观看的内容,因为那正是他们的评估标准。 - **Net business outcome: shorter sales cycle, higher win rate on a 100-unit deal.** Behavior-driven escalation converts a cold C lead into a qualified distribution opportunity within one week — pipeline quality and sales efficiency improve together. - 业务结果是:销售周期缩短、100套订单的赢单率提升;行为驱动的升级让一个冷线索在一周内变成合格的分销商机,管线质量和销售效率同步提升。