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EN
✅
Scan Success! / 扫描成功!
View / 查看当前 客户 journey timeline profile / 的旅程时间线画像
Redirecting in / 正在跳转,还有 3 seconds / 秒
Behavior Insight - Day 7 / 行为洞察 - 第7天高价值行为
Admin Login / 管理员登录 Simulate AI Upgrade / 模拟AI评分触发升级 Ask AI for Insight / 让AI解读本次升级 AI History / 历史AI记录
AI Scoring in Action / AI评分增长与智能解读
High-value Behavior / 高价值互动行为(触发升级)
View Triggered Tasks / 查看自动触发任务
Behavior / 行为
Day 7 High-Value Behavior: Repeatedly watched Cultural Insights Demo
第7天高价值行为:反复观看文化洞察演示视频
Engagement Level / 互动等级
High
Repeated views indicate strong intent / 多次观看表明强烈意向
Pool Status / 培育池状态
C → B
Upgrade triggered on Day 7 / 第7天行为触发自动升级
AI Score Growth Animation / AI评分增长动画 (20 → 67)
Upgraded to B Pool / 已升级至B级 A Pool Threshold: / A级阈值积分: 120
Day 1 / 第1天
20
Day 3 / 第3天
40
Day 7 (Actual) / 第7天(实际)
67
Upgrade Status / 升级状态
Upgrade Triggered / 升级已触发
Upgrade triggered
Customer upgraded from C Pool to B Pool. / 升级已触发
客户已从C级培育池升级至B级深度培育池。
📊 Real-time Score Statistics / 实时积分统计
Today's Total Score / 今日总积分
0
All behaviors combined / 所有行为累计
Event Type Score Details / 各行为类型积分详情
No behavior records today / 今日暂无行为记录
📋 Detailed Scoring Rules / 详细积分规则
▼

Base Score Rules / 基础积分规则

View Document / 查看产品文档
View product documentation / 查看产品文档
+10 分
Watch Video / 观看视频
Watch video (min 5s) / 观看视频(至少5秒)
+30 分
Repeat Watch / 重复观看视频
Repeat watch video / 重复观看视频
+30 分
Contact Support / 联系客服
Contact support/request callback / 联系客服/请求回电
+5 分
Translation Feature / 实时翻译功能
Click translation feature card / 点击实时翻译功能卡片
+15 分
Culture Insight / 文化洞察功能
Click culture insight feature card / 点击文化洞察功能卡片
+15 分
Health Monitoring / 健康监测功能
Click health monitoring feature card / 点击健康监测功能卡片
+10 分
Remote Assistance / 远程协助功能
Click remote assistance feature card / 点击远程协助功能卡片
+15 分
Industry Selection / 选择行业解决方案
Select industry solution / 选择行业解决方案
+8 分
Meeting Scenario / 会议场景互动
Answer meeting scenario (wrong answer: 50%) / 回答会议场景互动题(错误减半)
+12 分
Card Etiquette / 名片礼仪互动
Answer card etiquette scenario (wrong answer: 50%) / 回答名片礼仪互动题(错误减半)
+12 分
Survey Complete / 完成问卷
Complete post-video survey / 完成视频后问卷
+20 分
Expo Form / 提交展会表单
Submit expo H5 registration form / 提交展会H5预约表单
+25 分

Same-day Decay Rules / 当日衰减规则

第1次
100%
(30 pts / 30分)
第2次
67%
(20 pts / 20分)
第3次
33%
(10 pts / 10分)
第4次
17%
(5 pts / 5分)
第5次+
0%
(0 pts / 0分)
Note: Video watching behaviors (Watch Video / 观看视频, Repeat Watch / 重复观看视频) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support / 联系客服 is immune to decay. / 说明:视频观看行为(Watch Video / 观看视频、Repeat Watch / 重复观看视频)在同一天多次触发时,积分按上述比例衰减。其他行为类型使用不同的衰减规则。Contact Support / 联系客服 不受衰减影响。

Anti-flood Mechanism / 防刷机制

Time Window: / 时间窗口: 5 分钟
Rule: / 规则: If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected. / 相同事件类型在5分钟内重复触发(且为当日首次),积分将被设为0。已衰减的分数不受此限制。
Exception: / 例外: CONTACT_SUPPORT is immune to anti-flood mechanism. / CONTACT_SUPPORT 不受防刷机制影响。
AI客户培育引擎解读
**Day 7 Behavior → AI Score → Pool Upgrade → Actions → Business Impact** - **Repeated demo views = real purchase intent, not casual browsing.** Watching the Cultural Insights Demo multiple times signals active solution evaluation — this is high-value, because repeat engagement is one of the strongest predictors of pipeline conversion. 反复观看文化洞察演示意味着客户在认真评估方案,而非随意浏览。重复深度互动是预测成交的最强信号之一,因此被视为高价值行为。 - **Score 53 → 67 crosses the 60 threshold, so AI upgrades C → B automatically.** The behavior-driven score jump (not manual judgment) justifies the upgrade; the customer is now 67/120 toward A-Pool, with a clear path forward. 评分从 53 升至 67,越过 60 分阈值,AI 自动将客户从 C 池升级至 B 池。这是基于行为的客观升级,距 A 池(120 分)已有清晰路径。 - **Trigger precise B2B actions: send a tailored proposal + create a sales follow-up task within 24h.** Recommended playbook: share a Cultural Insights–focused proposal (with 100-unit distribution pricing options) and assign an AE follow-up call to probe training scope and decision timeline. 触发精准动作:24 小时内发送定制化 B2B 方案,并创建销售跟进任务。建议方案聚焦文化洞察模块,并附 100 单元分销报价选项,同时安排客户经理跟进,探明培训规模与决策时间表。 - **This directly supports the 100-unit distribution inquiry.** Repeat demo viewing + B-Pool upgrade = high-intent distributor; a unit-based proposal and timely follow-up shorten the sales cycle and improve win rate on large-volume deals. 此举直接支撑 100 单元分销询盘转化。重复观看演示加上 B 池升级,说明这是高意向分销商;按单元报价的方案与及时跟进可缩短销售周期,提升大单成交率。 - **Net effect: higher pipeline quality and sales efficiency.** AI routes only qualified, behavior-backed leads to sales — reducing wasted effort and focusing AE time on deals with real volume potential. 总体效果:提升商机质量与销售效率。AI 只将有行为数据支撑的合格线索交给销售,减少无效投入,让客户经理聚焦真正有批量潜力的商机。