Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Repeatedly watched Cultural Insights Demo
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C → B
Upgrade triggered on Day 7
AI Score Growth Animation (20 → 67)
Upgraded to B Pool
A Pool Threshold: 120
Day 1
20
Day 3
40
Day 7 (Actual)
67
Upgrade Status
Upgrade Triggered
Upgrade triggered
Customer upgraded from C Pool to B Pool.
Customer upgraded from C Pool to B Pool.
📊
Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
- **Day 7 behavior signal** — Repeatedly watching the Cultural Insights Demo is a high-intent signal: it shows active research on delivery capability, not casual browsing.
**中文:** 反复观看"文化洞察"演示说明客户在研究交付能力,属于高购买意向行为,而非随意浏览。
- **Why C → B upgrade** — Score rose from 53 to 67, crossing the B threshold of 60. The AI weights repeated high-value content consumption as evidence of real project intent.
**中文:** 分数从 53 升至 67,越过 B 池 60 分门槛;AI 将重复观看高价值内容视为真实项目意向的证据。
- **Triggered actions** — Route to a sales owner, send a tailored B2B proposal (cultural training modules + 100-seat pricing tiers), and schedule a discovery call within 48 hours.
**中文:** 分配给销售负责人,发送定制化 B2B 方案(文化培训模块 + 100 人阶梯报价),并在 48 小时内安排需求沟通会。
- **Path to 100-unit inquiry** — B-pool nurturing should focus on volume pricing, rollout timeline, and stakeholder mapping to convert demo interest into a formal 100-unit distribution inquiry.
**中文:** B 池培育应聚焦批量报价、上线时间表和决策人梳理,把演示兴趣转化为正式的 100 人分销询盘。
- **Business impact** — Earlier sales engagement at score 67 shortens the cycle and raises conversion odds versus waiting for A-pool (120); sales effort is allocated where intent is already proven.
**中文:** 在 67 分时提前介入可缩短成交周期、提高转化率,避免空等 A 池(120 分);销售资源投向已验证意向的客户。