Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Clicked contact information
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C → B
Upgrade triggered on Day 7
AI Score Growth Animation (20 → 75)
Upgraded to B Pool
A Pool Threshold: 120
Day 1
20
Day 3
40
Day 7 (Actual)
75
Upgrade Status
Upgrade Triggered
Upgrade triggered
Customer upgraded from C Pool to B Pool.
Customer upgraded from C Pool to B Pool.
📊
Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
- **Day 7 behavior = buying-intent signal.** Clicking contact info is a deliberate "how do I reach them" action, far stronger than passive views or video watches; it typically precedes direct outreach.
- 点击联系方式属于明确的购买意向信号,远比浏览或看视频更强,通常意味着客户准备主动接触。
- **Score math explains the C→B upgrade.** Days 1–6 cumulative reached 55; the Day 7 high-value click lifted the predicted score to 75, crossing the 60 threshold — a 20-point single-event jump.
- 前6天累计55分,第7天高价值点击将预测分推至75,越过60分门槛,单次行为带来20分跃升,触发C→B升级。
- **Trigger precise, staged actions (not generic nurturing).** Send a tailored B2B proposal for 100-unit distribution, create a sales follow-up task within 24h, and route to an account owner for a discovery call.
- 触发精准动作:推送100套分销的定制B2B方案、24小时内创建销售跟进任务、指派客户负责人安排需求沟通。
- **B-pool status keeps momentum toward the A threshold (120).** Remaining 45 points should be earned via proposal engagement, meeting booking, and multi-stakeholder touches — not broad content blasts.
- B池状态用于持续积累至A池门槛(120分),剩余45分应通过方案互动、会议预约和多角色触达获得,而非泛化内容推送。
- **Business outcome: higher pipeline quality and efficiency.** Intent-timed outreach shortens the sales cycle and raises conversion probability on the 100-unit distribution inquiry, protecting rep time for genuinely qualified deals.
- 业务结果:按意向时机触达可缩短销售周期、提升100套分销询盘的转化概率,并让销售资源聚焦真正合格的商机。