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High-value Behavior
View Triggered Tasks
Behavior
Day 7 High-Value Behavior: Clicked contact information
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C → B
Upgrade triggered on Day 7
AI Score Growth Animation (20 → 75)
Upgraded to B Pool A Pool Threshold: 120
Day 1
20
Day 3
40
Day 7 (Actual)
75
Upgrade Status
Upgrade Triggered
Upgrade triggered
Customer upgraded from C Pool to B Pool.
📊 Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
📋 Detailed Scoring Rules

Base Score Rules

View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分

Same-day Decay Rules

第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.

Anti-flood Mechanism

Time Window: 5 分钟
Rule: If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception: CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
**Day 7 Behavior → AI Score → Pool Upgrade → Actions → Business Outcome** - **Why Day 7 clicked contact info is high-value:** It's an active, intent-rich signal — the lead is not just reading content but looking for a channel to talk. This typically precedes a sales conversation. - **为什么 Day 7 点击联系方式是高价值行为:** 这是主动的、带有明确意向的信号——客户不只是看内容,而是在寻找沟通渠道。通常意味着离销售对话不远了。 - **Why the lead moves from C to B:** Cumulative engagement (55) plus this intent signal pushes the AI score to ~75, crossing the C→B threshold of 60. The system rewards both volume of activity and quality of intent. - **为什么从 C 池升级到 B 池:** 累计互动分(55)加上这次高意向行为,AI 预测分升至约 75,越过 C→B 的 60 分阈值。系统同时认可见证活跃度和意向强度。 - **Triggered actions in B Pool:** Shorten response time and raise sales involvement — send a tailored B2B training proposal, create a sales follow-up task within 24h, and share relevant case studies or pricing guidance. - **B 池触发的动作:** 缩短响应时间、提升销售介入——发送定制化的企业培训方案、在 24 小时内生成销售跟进任务、附上相关案例或报价指引。 - **Why this matters for the 100-unit inquiry:** This behavior is a strong early signal of a bulk/enterprise deal. Faster, more relevant follow-up increases the chance of converting intent into a qualified opportunity and a 100-seat distribution conversation. - **为何有助于转化为 100 单元的询单:** 该行为强烈预示批量/企业级采购意向。更快、更贴合的跟进能把意向转化为合格商机,推动进入 100 人规模的采购洽谈。