Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Clicked contact information
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (10 → 33)
B Pool Threshold: 60
Day 1
10
Day 3
30
Day 7 (Actual)
33
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
- **Day 7 behavior = explicit buying signal.** Clicking contact info shows active intent to reach a human, a stronger signal than passive views.
第7天的行为是明确的购买信号：主动点击联系方式，说明客户有意向联系真人沟通，比被动浏览更有价值。
- **Still C Pool: score gap is too large.** Predicted score 33 vs. upgrade threshold 60 leaves a 27-point gap; one contact click isn't enough evidence for B-level qualification.
仍在C池：预测分33分，距升级阈值60分还差27分，仅一次点击联系方式不足以证明达到B级资格。
- **Trigger low-friction, high-relevance nurturing.** Send a tailored intro email + case study, schedule a soft follow-up task for sales, and offer a short discovery call—no full proposal yet.
触发低门槛、高相关性的培育动作：发送定制介绍邮件+案例、为销售创建轻量跟进任务、邀约简短需求沟通，暂不发完整方案。
- **Reserve proposal for B-level upgrade.** When cumulative behavior pushes score past 60, auto-generate a B2B proposal and assign a sales follow-up—this protects sales time and improves pipeline quality.
把正式方案留到升级B池时：当累计行为把分数推过60，系统自动生成B2B方案并分配销售跟进，从而节省销售时间、提升商机质量。
- **Path to 100-unit inquiry: build multi-touch evidence.** Combine contact click with content engagement and repeat visits to justify enterprise-scale interest, then route to a distribution-focused proposal.
通向100套分销询盘的路径：把点击联系方式与内容互动、重复访问结合，形成企业级采购意向的证据链，再导向面向分销的方案。