Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Clicked contact information
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C → B
Upgrade triggered on Day 7
AI Score Growth Animation (20 → 76)
Upgraded to B Pool
A Pool Threshold: 120
Day 1
20
Day 3
40
Day 7 (Actual)
76
Upgrade Status
Upgrade Triggered
Upgrade triggered
Customer upgraded from C Pool to B Pool.
Customer upgraded from C Pool to B Pool.
📊
Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
📋
Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
**Day 7 High-Value Signal: Contact Click = Buying Intent**
- Clicking contact info signals a shift from passive browsing to active seller evaluation — a strong late-funnel intent marker.
- 点击联系方式意味着客户从"被动浏览"转向"主动评估供应商",是典型的后期购买意图信号。
- This single action adds 21 points (55 → 76), showing AI weights intent actions far above content views.
- 这一行为单独贡献21分(55→76),说明AI对"意图类行为"的权重远高于普通内容浏览。
**Pool Upgrade Logic: C → B at Threshold 60**
- Score crossed 60, the C-to-B threshold, triggering automatic pool reassignment and tiered nurturing tasks.
- 分数突破60的C升B阈值,系统自动升级客户池并触发对应层级的培育任务。
- Now at 76, the lead sits ~44 points from B-to-A (120), making it a warm, sales-ready candidate.
- 当前76分,距B升A(120分)还有约44分,属于"温热、可推进"的销售候选。
**Triggered Actions (Precise, Not Generic)**
- Send a tailored 100-unit training proposal with pricing tiers and rollout timeline.
- 发送定制化的100人培训提案,含阶梯报价与交付时间表。
- Create a sales follow-up task within 24h, assigned to an enterprise AE; optionally trigger a case-study email.
- 24小时内生成销售跟进任务并指派企业客户经理,可同步触发成功案例邮件。
**Business Outcome: Path to 100-Unit Deal**
- Behavior → score → pool upgrade → proposal + AE follow-up compresses the sales cycle and raises conversion probability.
- 行为→评分→升级→提案+跟进,这条链路缩短销售周期并提升转化概率。
- For Global Skills, this converts intent into pipeline: higher win rate, larger deal size, and more efficient AE time allocation.
- 对Global Skills而言,这把"意图"转化为"商机":更高赢单率、更大订单规模、更高效的销售资源分配。