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High-value Behavior
View Triggered Tasks
Behavior
Day 7 High-Value Behavior: Clicked contact information
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C → B
Upgrade triggered on Day 7
AI Score Growth Animation (20 → 76)
Upgraded to B Pool A Pool Threshold: 120
Day 1
20
Day 3
40
Day 7 (Actual)
76
Upgrade Status
Upgrade Triggered
Upgrade triggered
Customer upgraded from C Pool to B Pool.
📊 Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
📋 Detailed Scoring Rules
▼

Base Score Rules

View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分

Same-day Decay Rules

第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.

Anti-flood Mechanism

Time Window: 5 分钟
Rule: If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception: CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
- **Day 7 click on contact info = buying-intent signal, not casual browsing.** It moves the lead from anonymous interest to active outreach, which historically correlates with higher pipeline quality. 中文:第7天点击联系方式是明确的购买意向信号,意味着客户从“随便看看”转向主动接触,通常对应更高的商机质量。 - **The upgrade is score-driven and rule-based: 55 → 76 crosses the 60 C-to-B threshold.** Cumulative engagement plus a high-intent action justifies moving from nurture to active follow-up. 中文:升级不是靠感觉,而是分数驱动:55→76 越过60分C→B阈值,说明客户已从“培育池”进入“主动跟进”阶段。 - **Trigger precise, tier-B actions: send a tailored B2B proposal, create a sales follow-up task within 24h, and route to an account owner.** This turns intent into a timely, owned conversation. 中文:触发B池标准动作:发送定制化B2B方案、24小时内生成销售跟进任务、分配客户负责人,把意向快速转成有人负责的沟通。 - **This directly supports the 100-unit distribution inquiry by shortening response time and framing the offer around scale.** Fast, proposal-led follow-up signals readiness and positions Global Skills for a bulk distribution deal. 中文:这直接支撑100套分销询盘:缩短响应时间,并用规模化方案框架呈现报价,让客户感到Global Skills已准备好承接批量分销合作。