Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Repeatedly watched Cultural Insights Demo
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (12 → 43)
B Pool Threshold: 60
Day 1
12
Day 3
32
Day 7 (Actual)
43
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
**1) Why Day 7 behavior is high value**
- Repeatedly watching the Cultural Insights Demo signals genuine solution interest and content resonance, not casual browsing.
- 重复观看“文化洞察”演示说明客户对解决方案有真实兴趣、内容契合度高，而非随意浏览。
**2) Why AI keeps the lead in C Pool**
- Predicted Day 7 score is 43 vs. threshold 60 — high-value behavior added only +1 because cumulative engagement depth and buying signals (proposal requests, multi-stakeholder involvement) are still thin.
- 预测分43低于升级阈值60；该高价值行为仅加1分，因为累计互动深度和购买信号（如方案索取、多角色参与）仍不足。
**3) Nurturing actions to trigger now**
- Send a tailored Cultural Insights case study / short demo recap email; schedule a light-touch sales follow-up (not a full proposal yet).
- 发送定制化的“文化洞察”案例或演示回顾邮件；安排轻量级销售跟进（暂不发完整方案）。
**4) Path to the 100-unit distribution inquiry**
- Track repeat demo views + request for pricing/curriculum fit; once score crosses 60 (C→B), trigger a formal B2B proposal and sales task to qualify volume, delivery model, and distribution terms.
- 追踪反复观看与询价/课程匹配需求；分数越过60（C→B）后触发正式B2B方案与销售任务，核实采购量、交付模式和分销条款。