Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Repeatedly watched Cultural Insights Demo
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (12 → 43)
B Pool Threshold: 60
Day 1
12
Day 3
32
Day 7 (Actual)
43
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
- **Behavior signal: intent, not just interest.** Repeatedly watching the Cultural Insights Demo indicates active problem-solving on cross-cultural delivery—a core Global Skills use case.
**行为信号:这是“意图”,不只是“兴趣”。** 反复观看文化洞察演示,说明客户在主动解决跨文化交付问题,正好对应 Global Skills 的核心场景。
- **AI score logic: cumulative + predictive, but below threshold.** Day 7 score rises to 43, showing positive momentum, yet the C→B upgrade threshold is 60. One high-value action is not enough to change pool.
**AI 评分逻辑:累计+预测,但未达阈值。** 第7天升至43分,趋势向好,但C→B升级线是60分;单次高价值行为不足以升级。
- **Pool stays C: low funnel maturity.** No repeat sessions, proposal requests, or multi-stakeholder engagement yet—so AI treats this as early-stage nurturing, not sales-ready.
**仍留在C池:漏斗成熟度低。** 尚无多次会话、方案请求或多方决策人互动,因此AI判定其处于早期培育期,而非销售就绪。
- **Triggered nurturing actions.** System should schedule a Cultural Insights follow-up email, offer a tailored case study, and create a sales task for a discovery call—without escalating to full proposal yet.
**触发培育动作。** 系统应发送文化洞察跟进邮件、提供定制案例,并创建销售任务安排需求访谈;暂不直接升级为完整方案。
- **Path to 100-unit distribution inquiry.** By continuing to educate and qualify, the system builds trust and surfaces distribution-scale needs; when score hits 60+, it auto-upgrades to B and triggers a proposal for 100-unit rollout.
**通向100套分销询盘的路径。** 持续教育与资格验证可建立信任并挖掘分销级需求;当评分达到60+,系统自动升级到B池并触发生成100套铺开方案。