Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Repeatedly watched Cultural Insights Demo
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (11 → 38)
B Pool Threshold: 60
Day 1
11
Day 3
31
Day 7 (Actual)
38
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
- **Day 7 behavior signals real buying interest, not casual browsing.**
Repeatedly watching the Cultural Insights Demo shows active evaluation of content relevance—typically a mid-funnel signal.
**中文：** 连续多次观看“文化洞察演示”说明客户在认真评估内容，不是随便浏览，属于中漏斗的明确兴趣信号。
- **Score rises, but not enough to cross the C→B threshold (38 vs 60).**
The AI rewards the behavior (+7 score), yet the cumulative engagement is still too shallow for a pool upgrade.
**中文：** 行为带来加分（38分），但距离 C→B 的 60 分门槛仍差很多，说明整体互动深度还不足以升级。
- **Stay in C Pool = nurture, not hand off to sales yet.**
Keeps sales efficiency high by avoiding premature human follow-up on low-intent leads.
**中文：** 留在 C 池意味着继续培育，而不是马上交给销售，避免销售在低意向线索上浪费精力。
- **Trigger precise automated actions: targeted content + soft CTA.**
Send a short case study on cross-cultural training, a demo follow-up email, and a light “request a proposal” prompt—no hard sales call yet.
**中文：** 触发精准自动化动作：发送跨文化培训案例、Demo 跟进邮件、轻量“获取方案”引导，暂不做强销售电话。
- **This path builds toward a 100-unit distribution inquiry.**
Continued nurturing can accumulate score toward 60, upgrade to B, and then trigger a B2B proposal + sales follow-up—converting interest into a large distribution deal.
**中文：** 通过持续培育把分数推向 60，升级到 B 池后触发 B2B 方案与销售跟进，从而把兴趣转化为 100 套的大额分销询盘。