Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Repeatedly watched Cultural Insights Demo
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (11 → 38)
B Pool Threshold: 60
Day 1
11
Day 3
31
Day 7 (Actual)
38
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
**Day 7 Nurturing Read — Global Skills**
- **High-value signal:** Repeatedly watching the Cultural Insights Demo = active solution-fit interest, not passive browsing. Repeat views usually correlate with stakeholder review or internal buy-in prep.
重复观看文化洞察演示说明客户在主动评估方案契合度,而非被动浏览;多次观看常意味着内部评审或推动立项准备。
- **Why still C Pool:** Day 7 predicted score is 38 vs. C→B threshold of 60. One strong signal lifted intent but not enough breadth (stakeholder, budget, timeline) to justify upgrade.
预测分38,低于C→B的60门槛;单一强信号提升了意向,但利益相关方、预算、时间表等维度不足,暂不升级。
- **Triggered actions:** Send a tailored Cultural Insights proposal pack + schedule a sales follow-up within 48h; assign owner; log demo-view count as a buying-intent metric.
触发动作:48小时内发送定制化文化洞察提案包并安排销售跟进;指派负责人;将演示观看次数记入购买意向指标。
- **Path to 100-unit inquiry:** Layer in distribution-scale content (volume licensing, multi-region rollout case) and a qualification call to size units, regions, and timeline — driving the score past 60 into B.
通往100套分销询盘的路径:补充分销规模内容(批量授权、多区域落地案例)+资格确认电话,明确数量/区域/时间表,推动分数越过60进入B池。
- **Business impact:** Precision follow-up on a repeat-view signal improves pipeline quality and sales efficiency while protecting the path to a high-value distribution deal.
针对重复观看信号的精准跟进可提升管道质量与销售效率,同时守住高价值分销成交路径。