Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Clicked contact information
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (10 → 36)
B Pool Threshold: 60
Day 1
10
Day 3
30
Day 7 (Actual)
36
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
- **Why “clicked contact info” on Day 7 is high value:** It marks a shift from passive content consumption to active buying-committee engagement — the lead is looking for a direct channel, which historically correlates with higher intent and faster response.
中文:第7天主动点击联系方式,说明客户从“看内容”转向“找人对接”,属于明确的购买意向信号,通常意味着更高转化概率和更快响应。
- **Why AI keeps it in C Pool:** Predicted score is 36 vs. the C→B threshold of 60, so the behavioral lift (+6) is real but insufficient; the model weights cumulative evidence, not a single click.
中文:预测分36分,仍低于C升B的60分门槛;这次行为带来+6分提升,但AI看的是累计证据,单次点击不足以升级。
- **What to trigger now (not a full B2B proposal yet):** Light-touch, intent-matching actions — send a short “contact & next-step” note, route to SDR for a qualification call, and log a follow-up task with a 48-hour SLA; hold the formal proposal until score nears 60.
中文:先触发轻量动作——发送“联系方式与下一步”简短邮件、转SDR做资格确认电话、创建48小时跟进的销售任务;正式B2B方案暂缓,等分数接近60再发。
- **How this supports the 100-unit distribution inquiry:** Early contact-click capture lets sales qualify volume, geography, and decision timeline before investing in a tailored proposal — improving pipeline quality and sales efficiency on a potentially large deal.
中文:在早期捕捉“点联系方式”信号,可先确认采购规模、区域和决策时间,再投入定制方案,从而提升大单(100套分销询盘)的管道质量和销售效率。
- **Net business effect:** Behavior → score (+6) → stays in C with SDR task → faster first contact → higher chance of moving to B and converting the distribution inquiry.
中文:行为→加分(+6)→留在C但触发SDR任务→更快首次触达→更可能升到B并转化该分销询盘。