Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Clicked contact information
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (10 → 36)
B Pool Threshold: 60
Day 1
10
Day 3
30
Day 7 (Actual)
36
Upgrade Status
Below Threshold
Customer is currently in C Pool.
📊
Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
**1) Why “clicked contact information” is high-value**
- It signals active buying intent—moving from passive content consumption to seller engagement.
- 中文:点击联系方式代表客户从“被动看内容”转向“主动找销售”,属于明确购买意向信号。
**2) Why the lead stays in C Pool (no upgrade yet)**
- Day 7 predicted score = 36, below C→B threshold = 60; single high-intent click isn’t enough for pool upgrade.
- 中文:第7天预测分36,未达到C升B的60分门槛;单次高意向行为不足以直接升级客户池。
**3) Nurturing actions to trigger now**
- Trigger sales follow-up task + send a lightweight B2B proposal / company profile, then track reply and repeat visits.
- 中文:触发销售跟进任务,发送轻量版B2B方案/公司介绍,并持续跟踪回复与重复访问行为。
**4) Logice: behavior → score → pool → outcome**
- The click adds intent points (+6), but not enough to upgrade; system should nurture in C Pool via targeted content and timely sales touch.
- 中文:该行为加6分意向值,但不足以升级;系统应在C池内用定向内容和及时销售触达培育。
**5) How this supports a 100-unit distribution inquiry**
- By responding fast and delivering relevant proposal, sales can qualify the lead, build trust, and steer toward bulk/distribution deal conversation.
- 中文:通过快速响应和匹配方案,销售可完成资格评估、建立信任,并推动进入批量/分销合作洽谈。