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High-value Behavior
View Triggered Tasks
Behavior
Day 7 High-Value Behavior: Completed post-video survey questionnaire
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (0 → 3)
B Pool Threshold: 60
Day 1
0
Day 3
0
Day 7 (Actual)
3
Upgrade Status
Below Threshold
Customer is currently in C Pool.
📊 Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
📋 Detailed Scoring Rules
▼

Base Score Rules

View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分

Same-day Decay Rules

第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.

Anti-flood Mechanism

Time Window: 5 分钟
Rule: If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception: CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
- **High-value signal, not yet a buying signal.** Completing the post-video survey shows active engagement and intent to learn — a strong content-qualified signal. 完成视频后问卷说明客户在主动投入时间、表达学习意向,是高质量的内容互动信号,但还不是采购信号。 - **Score 3 vs. threshold 60 — still early-stage.** One behavior nudges the AI score up, but the gap to the C→B threshold keeps the lead in C Pool by design (avoid premature sales load). 行为只让评分小幅上升,距离 C→B 门槛仍有很大差距,因此系统有意保留在 C 池,避免过早消耗销售资源。 - **Trigger low-touch nurturing, not a proposal.** Send a personalized thank-you + relevant case study/curriculum sample, enroll in an email/nurture sequence, and tag survey responses for segmentation. 应触发低接触培育:个性化感谢邮件+相关案例/课程样本,加入培育邮件序列,并用问卷答案做客户分层标签。 - **Create a soft sales task, not a full follow-up.** Assign a rep a low-priority check-in task (or SDR qualification call) to validate training needs and buyer role. 生成低优先级的销售跟进任务(或 SDR 资格确认电话),核实培训需求和决策角色,而不是直接推进报价。 - **Path to the 100-unit inquiry:** accumulate repeat high-value behaviors (video completion, content downloads, demo requests) to cross 60 → auto-upgrade to B → trigger proposal + sales follow-up → qualify volume, budget, and timeline for a 100-seat distribution deal. 通往 100 套采购询盘的路径:持续累积高价值行为使评分越过 60 → 自动升级至 B 池 → 触发方案与销售跟进 → 确认数量、预算与时间表,转化为 100 套分销询盘。