Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Repeatedly watched Cultural Insights Demo
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (12 → 43)
B Pool Threshold: 60
Day 1
12
Day 3
32
Day 7 (Actual)
43
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
- **Repeated demo views = strong intent signal, not just curiosity.** Watching the Cultural Insights Demo multiple times suggests active evaluation of fit, often a precursor to internal stakeholder review.
**重复观看产品演示 = 强购买意向信号,而非单纯好奇。** 这表明客户正在认真评估匹配度,通常下一步就是内部决策讨论。
- **AI keeps the lead in C Pool because the score is 43 vs. a 60 threshold.** The behavior is valuable but not yet enough to justify B Pool treatment; the system avoids over-investing sales time prematurely.
**AI 仍将其留在 C 池,因为得分 43 未达到 60 的升级门槛。** 行为有价值,但尚不足以进入 B 池,系统会避免过早消耗销售资源。
- **Trigger low-cost, high-relevance nurturing: send a tailored case study + invite to a short cultural training Q&A.** Do not send a full B2B proposal yet; instead, offer a “next-step” asset that encourages deeper engagement.
**触发低成本、高相关度的培育动作:发送定制化案例 + 邀请参加简短的文化培训答疑会。** 暂不发送完整 B2B 方案,而是提供促进深度互动的“下一步”内容。
- **Set a follow-up task for sales only if score crosses 55 or another high-value behavior occurs.** This keeps pipeline hygiene tight and ensures sales time is reserved for truly sales-ready leads.
**仅在得分超过 55 或出现另一高价值行为时,才创建销售跟进任务。** 这能保持管道卫生,确保销售时间只留给真正准备好成交的线索。
- **To convert into a 100-unit distribution inquiry, nurture toward a concrete business conversation: “How would 100 seats map to your regional teams?”** Repeated demo watching + a nudge toward volume pricing and implementation can move the lead from interest to qualified distribution opportunity.
**要转化为 100 单元的经销询盘,需引导至具体业务对话:“100 个席位如何匹配您的区域团队?”** 重复观看演示 + 引导至批量定价与实施讨论,可将线索从兴趣推进为合格的经销机会。