Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Clicked contact information
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (10 → 11)
B Pool Threshold: 60
Day 1
10
Day 3
10
Day 7 (Actual)
11
Upgrade Status
Below Threshold
Customer is currently in C Pool.
📊
Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
**Global Skills | Lead Nurturing Brief: C-Pool Lead, Day 7**
- **Why "clicked contact info" is high-intent:** Requesting direct contact signals active vendor evaluation — the lead is moving from passive browsing to ready-to-initiate dialogue. Weighted as a strong buying signal, but not yet decision-making.
- 点击联系方式属高意向行为:说明客户正从被动浏览转向主动评估供应商,但尚未进入决策阶段,因此权重高但非最终成交信号。
- **AI score 10 → 11 vs. threshold 60:** A single high-value click adds only marginal score (+1), so the lead remains in C Pool. The model treats isolated signals as interest, not readiness — upgrades require cumulative, multi-touch evidence.
- 单次行为仅小幅加分(10→11),远低于升级线60,故保留在C池。AI将孤立行为视为“兴趣”而非“成熟采购意图”,升级需多点累积证据。
- **Triggered nurturing actions (C-Pool playbook):**
- Send a lightweight, value-first asset (case study / ROI one-pager on bulk training), not a hard proposal yet.
- Create a sales follow-up task with a 48-hour SLA for a soft-touch outreach email.
- Tag the lead for content sequencing on enterprise/distribution programs.
- 触发动作:推送价值型内容(批量培训案例/ROI单页),而非直接报价;生成48小时销售跟进任务做软性触达;标记用于企业/分销类内容序列培育。
- **Path to upgrade (C → B):** Repeated visits, resource downloads, pricing-page views, or webinar attendance over the next touches can compound the score toward 60, unlocking proposal automation.
- 升级路径:通过重复访问、资料下载、价格页浏览或参加线上研讨会等多次互动累积分数至60,即可触发自动提案流程。
- **支持 100-unit distribution inquiry 的转化逻辑:** 当前线索已表现出明确的B2B意向(直接联系请求)。持续的培育、轻量化的案例证明和及时的销售跟进,能将单个联系人转变为分销渠道对话——100单位规模的大单需要多接触点的持续信任建立,而非一次点击即可促成。
- **Business outcome:** This lead is entering the "qualified interest" zone. Systematic nurturing — not premature proposals — is what converts a single contact click into a scalable 100-unit distribution opportunity, protecting sales efficiency and improving pipeline quality.