Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Clicked contact information
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (10 → 31)
B Pool Threshold: 60
Day 1
10
Day 3
30
Day 7 (Actual)
31
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
**Day 7 Lead Nurturing Read — Global Skills**
- **High-value signal, not a buying signal.** Clicking contact info shows active intent to reach a human — a stronger engagement step than passive viewing, but it lacks scope or budget signals.
*点击联系方式表明主动接触意愿，属于积极信号，但尚未体现预算或采购规模，不能视为购买信号。*
- **Score math: +1 → 31, well under the 60 threshold.** The behavior is directional, not decisive; AI correctly withholds the C→B upgrade and avoids over-weighting a single click.
*行为仅带来+1分至31分，远低于60分升级线；AI保持C池，避免因单次点击而误判。*
- **Trigger light-touch, low-cost actions — not a proposal.** Route to marketing nurture: personalized content on 100-unit-scale programs, a case study, and a soft "shall we talk?" outreach.
*触发低成本培育动作：推送大批量培训方案内容与案例，发出轻量沟通邀约，暂不启动正式提案。*
- **Create a sales follow-up task with a qualification checklist.** Have sales confirm learner count, timeline, and budget — these are the real levers for a 100-unit deal.
*为销售创建跟进任务并附资质清单，重点确认人数、时间与预算，这是百万级订单的关键杠杆。*
- **Path to 100-unit inquiry: engagement → qualification → upgrade → proposal.** Sustained repeat visits plus confirmed scale/need push the score past 60, triggering C→B upgrade and a tailored proposal.
*转化路径：持续互动与需求确认将分数推过60，触发C→B升级并输出定制提案，最终形成100单元询盘。*