Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Requested callback from success team
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (10 → 11)
B Pool Threshold: 60
Day 1
10
Day 3
10
Day 7 (Actual)
11
Upgrade Status
Below Threshold
Customer is currently in C Pool.
📊
Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
**Lead Nurturing Assessment – Global Skills (B2B Training)**
- **High-value signal, but low intensity:** A callback request from the success team shows active intent, but it's a single touchpoint.
*回调请求体现了主动意向,但仅为单次互动,信号强度有限。*
- **Why still C Pool:** Predicted score rises 10 → 11, well below the C→B threshold of 60. Behavior is positive but lacks cumulative weight.
*预测分从10升至11,远低于C→B阈值60;行为积极但累计权重不足。*
- **Logic chain:** Behavior → +1 score → no pool upgrade → no B-tier automation triggered yet.
*行为 → 加1分 → 未触发升级 → B级自动化流程尚未启动。*
- **Precise actions to trigger now:** Assign a success-team callback within 24h, log the interaction, and queue a lightweight needs-discovery call — not a formal proposal.
*24小时内安排成功团队回电,记录互动,并预排一次轻量需求挖掘通话,而非正式提案。*
- **Path to 100-unit inquiry:** Use the callback to qualify training scope, budget, and timeline; if intent strengthens, score accelerates toward B, enabling proposal and sales follow-up that can scale to a 100-unit distribution deal.
*借回电确认培训范围、预算与时间表;意向增强后分数向B靠拢,触发提案与销售跟进,为100单元分销询盘铺路。*