Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Repeatedly watched Cultural Insights Demo
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (10 → 15)
B Pool Threshold: 60
Day 1
10
Day 3
10
Day 7 (Actual)
15
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
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Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
- **Why Day 7 is high-value:** Repeatedly watching the Cultural Insights Demo signals active solution evaluation, not passive browsing — a stronger intent cue than a single view.
- 反复观看文化洞察演示说明客户在主动评估方案,而非被动浏览,购买意向明显强于单次查看。
- **Why AI keeps them in C Pool:** The predicted score of 15 stays far below the C→B threshold of 60; one high-value signal is not enough to justify a pool upgrade or sales handoff.
- 预测分仅15,远低于 C→B 的60分门槛;单一高价值行为不足以触发升级或转交销售。
- **Nurturing actions to trigger now:** Send a targeted Cultural Insights follow-up (key takeaways + case study), offer a short demo recap or Q&A, and log the repeat-view behavior for the assigned rep.
- 立即触发针对性跟进:发送文化洞察要点与案例、提供演示回顾或答疑,并将反复观看行为记录给负责销售。
- **Business impact / path to 100-unit inquiry:** Sustained nurturing builds evaluation confidence and surfaces budget/scope questions, positioning Global Skills to convert interest into a large distribution inquiry.
- 持续培育可增强客户评估信心并引出预算与规模需求,为转化为100套分销询盘铺路。
- **Watch next:** If demo views continue alongside other signals (pricing page, proposal request), the score should climb toward 60 and justify a C→B upgrade.
- 后续需关注:若演示观看叠加定价页访问、方案索取等信号,分数将逼近60并支持升级至B池。