Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Repeatedly watched Cultural Insights Demo
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (10 → 22)
B Pool Threshold: 60
Day 1
10
Day 3
10
Day 7 (Actual)
22
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
- **Day 7 behavior = intent signal, not noise.** Repeatedly watching the Cultural Insights Demo indicates active solution exploration—higher engagement depth than a single view, signaling genuine interest in cross-cultural training capability.
- 第7天的高价值行为代表真实意向,而非噪音。反复观看文化洞察演示说明客户在主动研究解决方案,参与深度明显高于单次浏览,显示其对跨文化培训能力有真实兴趣。
- **Score stays in C because 22 < 60.** The AI weighs cumulative behavior (20) plus the new signal (predicted 22) against the C→B threshold (60). Early-stage interest alone doesn't justify a pool upgrade—this protects sales capacity from premature handoffs.
- 分数仍在C池,因为22远低于60的升级门槛。AI将累计行为分与新信号相加后对比阈值,说明当前只是早期兴趣,尚不足以升级,从而避免过早占用销售资源。
- **Trigger low-cost, high-relevance nurturing now.** Send the Cultural Insights case study + a short demo follow-up email; log the repeat-view as a buying signal in CRM; assign a light-touch check-in task (not a full proposal yet).
- 立即触发低成本、高相关的培育动作:发送文化洞察案例与简短的演示跟进邮件;在CRM中记录重复观看为购买信号;分配轻量级回访任务(暂不发送完整方案)。
- **Hold the B2B proposal until score approaches 60.** A formal proposal at score 22 risks wasted effort and premature pricing exposure; reserve it for when engagement (e.g., multiple assets, stakeholder views) pushes the score toward the threshold.
- 在分数接近60前暂缓正式B2B方案。过早提交方案会浪费精力并提前暴露报价;应等到客户接触多个内容、更多决策者参与、分数逼近阈值时再推进。
- **Path to the 100-unit inquiry = sustained multi-touch engagement.** Each additional high-value behavior compounds the score; once it crosses 60 and upgrades to B, the system auto-triggers the proposal and sales follow-up—positioning Global Skills to convert the distribution-scale opportunity.
- 通向100套分销询盘的路径是持续的多触点互动。每次高价值行为都会累积加分;一旦突破60升级至B池,系统将自动触发方案与销售跟进,为拿下分销规模订单做好准备。