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High-value Behavior
View Triggered Tasks
Behavior
Day 7 High-Value Behavior: Repeatedly watched Cultural Insights Demo
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (10 → 22)
B Pool Threshold: 60
Day 1
10
Day 3
10
Day 7 (Actual)
22
Upgrade Status
Below Threshold
Customer is currently in C Pool.
📊 Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
📋 Detailed Scoring Rules

Base Score Rules

View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分

Same-day Decay Rules

第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.

Anti-flood Mechanism

Time Window: 5 分钟
Rule: If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception: CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
**1) Why Day 7 behavior is high value** - Repeatedly watching the *Cultural Insights Demo* signals active learning intent… but curiosity ≠ buying intent yet. - 反复观看“文化洞察”演示,说明客户有明确兴趣,但这只代表“学习意愿”,还不等于“采购意愿”。 **2) Why AI keeps this lead in C Pool** - Cumulative score is only ~22 vs. a 60 upgrade threshold — roughly one-third of the way there. - 累计分仅约 22,升级阈值是 60,只走到三分之一,因此 AI 暂不升级。 **3) Triggered nurturing actions (must be precise)** - Do NOT rush a full B2B proposal yet — instead trigger a lightweight, personalized follow-up: “You watched the Cultural Insights Demo multiple times; want an industry-specific use case?” - 不要急于发正式 B2B 提案;先触发轻量个性化跟进:“您多次观看该演示,是否需要针对您行业的应用案例?” **4) Supporting conversion to a 100-unit inquiry** - Track repeat views and engagement depth to build a behavior-based lead scoring signal for sales; when they reach out, route them to a solution consultant to discuss pricing and volume. - 记录重复观看等行为深度,形成销售可用的行为评分信号;当客户主动联系时直接转给解决方案顾问,切入报价与批量采购讨论。 **Bottom line** - Repeat demo views are a strong warm signal, but score momentum — not a single behavior — drives C → B upgrade and proposal trigger. Use low-friction follow-ups now to accelerate path toward the 100-unit inquiry. - 重复观看演示是强温信号,但决定 C→B 升级与提案触发的是“评分动能”而非单次行为;现在用低门槛跟进加速走向 100 套采购询盘。