Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Repeatedly watched Cultural Insights Demo
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (10 → 28)
B Pool Threshold: 60
Day 1
10
Day 3
10
Day 7 (Actual)
28
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
**Day 7 Behavior & AI Scoring — Executive Summary / 第7天行为与AI评分简析**
- **High-Value Signal:** Repeatedly watching the Cultural Insights Demo shows sustained, self-directed interest — a strong intent marker beyond a single click.
**信号价值高：** 反复观看“文化洞察”演示，说明客户主动、持续投入，而非一次性浏览，意向信号明显。
- **Score Rise, But Below Threshold:** Day 7 behavior lifts the score to ~28, but the C→B threshold is 60 — still ~32 points short.
**分数上升但未达标：** 第7天行为把评分推到约28，但C→B门槛为60，仍差约32分。
- **No Upgrade Yet = Correct Discipline:** Keeping the lead in C Pool avoids premature sales cost; AI waits for cumulative, multi-signal evidence.
**暂不升级是合理克制：** 保留在C池可避免过早投入销售资源，AI等待多维度、累积性证据。
- **Triggered Nurturing Actions:** Send a lightweight, relevant asset (e.g., cultural-training case study or short ROI brief), and schedule a soft check-in — not a full proposal yet.
**触发培育动作：** 推送轻量相关内容（如文化培训案例或简短ROI说明），并安排一次柔性跟进——暂不发送完整提案。
- **Path to a 100-Unit Inquiry:** As repeat views + engagement accumulate toward 60, AI upgrades to B Pool and triggers a tailored proposal + sales follow-up, positioning the lead for a large-volume distribution conversation.
**通往100套询盘的路径：** 当重复观看与互动累积到60分，AI升级至B池并触发定制提案与销售跟进，为大批量分销询盘铺路。