Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Repeatedly watched Cultural Insights Demo
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (10 → 28)
B Pool Threshold: 60
Day 1
10
Day 3
10
Day 7 (Actual)
28
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
- **Why Day 7 is high-value:** Repeatedly watching the Cultural Insights Demo signals active solution-fit exploration—not random browsing. Repeat views = intent + consideration, a strong leading indicator of genuine interest.
重复观看“文化洞察演示”说明客户在主动评估方案契合度，而非随意浏览；重复行为代表明确意向和深入考虑，是高质量线索的先行信号。
- **Why still in C Pool:** Predicted score 28 is well below the C→B threshold of 60. One high-value signal is not enough; the AI requires cumulative, multi-touch evidence before upgrading to avoid false positives and protect sales efficiency.
预测分28远低于C→B升级门槛60。单次高价值行为不足以升级，AI需要多点累积证据，避免误判、保障销售效率。
- **Triggered actions (pre-upgrade, low-cost):** Auto-send the Cultural Insights follow-up asset (case study / short proposal teaser) and log a soft follow-up task for the SDR—no full proposal yet.
升级前触发低成本动作：自动推送文化洞察相关案例/方案摘要，并为SDR创建轻量跟进任务，暂不发送完整提案。
- **Path to 100-unit inquiry:** Sustained engagement (repeat demo views + resource downloads + proposal opens) will compound the score past 60 → auto C→B upgrade → trigger B2B proposal and sales follow-up → higher deal-size potential.
持续互动（重复观看+资料下载+方案打开）将累积分数突破60 → 自动C→B升级 → 触发B2B提案与销售跟进 → 提升大单转化潜力。