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High-value Behavior
View Triggered Tasks
Behavior
Day 7 High-Value Behavior: Requested callback from success team
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (10 → 14)
B Pool Threshold: 60
Day 1
10
Day 3
10
Day 7 (Actual)
14
Upgrade Status
Below Threshold
Customer is currently in C Pool.
📊 Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
📋 Detailed Scoring Rules
▼

Base Score Rules

View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分

Same-day Decay Rules

第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.

Anti-flood Mechanism

Time Window: 5 分钟
Rule: If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception: CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
- **Day 7 callback request = explicit buying intent.** A prospect asking to speak with the success team signals active evaluation, not passive browsing — the strongest single signal in B2B nurturing. - 第7天主动申请回电,等于明确表达采购意向。愿意与成功团队直接沟通,说明客户在认真评估,而非随意浏览——这是B2B培育中最强的单一信号。 - **Score 14 vs. threshold 60: high-value behavior, but not enough cumulative evidence.** The AI weights breadth and depth of engagement (repeat visits, video completion, multiple stakeholders); one strong action lifts the score but stays in C Pool — correct discipline, avoiding premature sales cost. - 14分离60分门槛仍有差距:行为价值高,但累计证据不足。AI综合评估互动广度与深度(多次访问、视频完播、多角色参与),单次强行为会加分但仍留在C池——这是合理克制,避免过早投入销售成本。 - **Trigger precise, low-cost nurturing.** Route the callback to the success team within 24h; send a tailored 100-unit distribution proposal plus a short case study; log a sales follow-up task and set a re-score checkpoint at Day 10–14. - 触发精准、低成本的培育动作:24小时内将回电转交成功团队;发送定制的100套分销方案及简短案例;创建销售跟进任务,并在第10–14天设置重新评分节点。 - **Path to the 100-unit inquiry:** callback → needs validation → proposal →demo/quote. Each completed step compounds the score; crossing 60 upgrades C → B and activates proposal/follow-up automation, accelerating pipeline velocity. - 通往100套询盘的路径:回电→需求确认→方案→演示/报价。每完成一步都会累加评分;突破60分即从C升至B,自动触发提案与跟进任务,加快商机流转。 - **Business outcome:** disciplined scoring protects sales capacity while the callback keeps a high-potential account warm — improving conversion rate and deal size without inflating pipeline cost. - 业务结果:严格的评分机制保护销售产能,同时回电让高潜客户保持热度——在不增加管道成本的前提下提升转化率与客单价。