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High-value Behavior
View Triggered Tasks
Behavior
Day 7 High-Value Behavior: Requested callback from success team
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (10 → 14)
B Pool Threshold: 60
Day 1
10
Day 3
10
Day 7 (Actual)
14
Upgrade Status
Below Threshold
Customer is currently in C Pool.
📊 Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
📋 Detailed Scoring Rules

Base Score Rules

View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分

Same-day Decay Rules

第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.

Anti-flood Mechanism

Time Window: 5 分钟
Rule: If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception: CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
**1) Why Day 7 “requested callback” is high value** - A callback request is an explicit buying signal: it moves from passive content consumption to human contact, which usually correlates with higher SQL rates. - 中文:主动预约回电是明确的购买信号,说明从“看内容”进入“要对接”,通常有更高转成商机/合格线索的概率。 **2) Why AI keeps this lead in C Pool** - Score only rises to 14 vs. C→B threshold 60; one strong signal isn’t enough to justify a pool upgrade. - 中文:分数仅升到14,远低于60的升级线;单个强信号不足以升级,系统会继续观察是否持续互动。 **3) Nurturing actions to trigger now** - Create a sales follow-up task within 24h; route to the right success/sales owner with context. - Send a lightweight, relevant asset pre-call: use-case brief + pricing/volume options (not full proposal yet). - 中文:24小时内生成销售跟进任务并分派;会前发送轻量资料(场景案例+批量价格选项),暂不直接上完整方案。 **4) How this supports a 100-unit distribution inquiry** - The callback lets sales qualify volume, timeline, and distribution intent early; if fit is confirmed, trigger a formal B2B proposal for 100 units. - 中文:回电可用于早期确认采购量、时间表和分销意图;确认匹配后,再触发100套的正式B2B方案,提升大单转化效率。