Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Completed post-video survey questionnaire
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (17 → 59)
B Pool Threshold: 60
Day 1
17
Day 3
37
Day 7 (Actual)
59
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
**1) Why Day 7 behavior is high value**
- Completing a post-video survey signals active engagement, not passive viewing—intent is being expressed.
- 完成视频后问卷=主动表达意图，比单纯观看更能预测采购意愿。
**2) Why still in C Pool**
- Score reached 59 vs. threshold 60—AI upgrade logic is strict; one point short means no pool change.
- 得分59，距升级线60仅差1分，AI严格执行阈值规则，暂不升级，避免过早占用销售资源。
**3) Triggered nurturing actions (pre-upgrade)**
- Auto-send a tailored B2B proposal + case study; create a sales follow-up task with a 48-hour SLA; log survey answers to personalize outreach.
- 自动推送定制化B2B方案与案例；创建48小时销售跟进任务；用问卷答案做个性化触达。
**4) Path to a 100-unit distribution inquiry**
- Next high-value action (demo request, pricing question, multi-seat inquiry) pushes score over 60 → C→B upgrade → proposal + follow-up activates → larger deal motion.
- 下一个高价值行为（询价、多人席位咨询）将推分过60，触发C→B升级与跟进，从而进入100套分销询盘的成交轨道。