Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Completed post-video survey questionnaire
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (17 → 59)
B Pool Threshold: 60
Day 1
17
Day 3
37
Day 7 (Actual)
59
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
**Day 7 Nurture Readout – C Pool, Score 59 / 60 Threshold**
- **High-value signal:** Completing a post-video survey is an active, effort-based response—not passive viewing. It shows intent, topic fit, and willingness to engage with Global Skills' content.
- 完成视频后问卷是高投入行为,说明客户有真实意向和内容契合度,不只是被动浏览。
- **Why still C Pool:** Predicted score 59 sits just 1 point below the C→B threshold of 60. The AI applies strict, data-driven gating—no upgrade until the threshold is crossed.
- 预测分59分,距C升B门槛60分只差1分;AI按硬性门槛执行,未达标不升级。
- **Triggered actions:** Do not push a proposal yet. Instead, trigger a lightweight, low-friction follow-up: personalized thank-you, share a relevant case study or course outline, and set a sales task to qualify training scale and timeline.
- 暂不发送正式提案;先触发轻量跟进:个性化致谢、发送相关案例或课程大纲,并创建销售任务确认培训规模与时间表。
- **Pipeline logic:** This keeps the lead warm while creating a data point for the next high-value action (e.g., pricing page view, demo request) that should push the score past 60 and auto-upgrade to B.
- 保持线索热度,同时为下一个高价值动作(如查看报价、申请演示)积累数据,推动分数突破60并自动升级至B池。
- **Path to 100-unit inquiry:** A B-pool upgrade would then trigger a tailored proposal and sales follow-up. For a 100-seat distribution inquiry, this sequence helps validate budget, decision authority, and delivery scope—improving conversion odds and deal size.
- 升级至B池后将触发定制提案与销售跟进;针对100人分销询盘,这一流程有助于确认预算、决策权和交付范围,从而提高转化率和客单价。