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Scan Success! / 扫描成功!
View / 查看当前 客户 journey timeline profile / 的旅程时间线画像
Redirecting in / 正在跳转,还有 3 seconds / 秒
Behavior Insight - Day 7 / 行为洞察 - 第7天高价值行为
Admin Login / 管理员登录 Simulate AI Upgrade / 模拟AI评分触发升级 Ask AI for Insight / 让AI解读本次升级 AI History / 历史AI记录
AI Scoring in Action / AI评分增长与智能解读
High-value Behavior / 高价值互动行为(触发升级)
View Triggered Tasks / 查看自动触发任务
Behavior / 行为
Day 7 High-Value Behavior: Requested callback from success team
第7天高价值行为:通过前端门户发起咨询客服/请求回电
Engagement Level / 互动等级
High
Repeated views indicate strong intent / 多次观看表明强烈意向
Pool Status / 培育池状态
C
Currently in C Pool / 当前在C级培育池
AI Score Growth Animation / AI评分增长动画 (0 → 2)
B Pool Threshold: / B级阈值积分: 60
Day 1 / 第1天
0
Day 3 / 第3天
0
Day 7 (Actual) / 第7天(实际)
2
Upgrade Status / 升级状态
Below Threshold / 未达到阈值
Customer is currently in C Pool. / 客户当前在C级培育池。
📊 Real-time Score Statistics / 实时积分统计
Today's Total Score / 今日总积分
0
All behaviors combined / 所有行为累计
Event Type Score Details / 各行为类型积分详情
No behavior records today / 今日暂无行为记录
📋 Detailed Scoring Rules / 详细积分规则
▼

Base Score Rules / 基础积分规则

View Document / 查看产品文档
View product documentation / 查看产品文档
+10 分
Watch Video / 观看视频
Watch video (min 5s) / 观看视频(至少5秒)
+30 分
Repeat Watch / 重复观看视频
Repeat watch video / 重复观看视频
+30 分
Contact Support / 联系客服
Contact support/request callback / 联系客服/请求回电
+5 分
Translation Feature / 实时翻译功能
Click translation feature card / 点击实时翻译功能卡片
+15 分
Culture Insight / 文化洞察功能
Click culture insight feature card / 点击文化洞察功能卡片
+15 分
Health Monitoring / 健康监测功能
Click health monitoring feature card / 点击健康监测功能卡片
+10 分
Remote Assistance / 远程协助功能
Click remote assistance feature card / 点击远程协助功能卡片
+15 分
Industry Selection / 选择行业解决方案
Select industry solution / 选择行业解决方案
+8 分
Meeting Scenario / 会议场景互动
Answer meeting scenario (wrong answer: 50%) / 回答会议场景互动题(错误减半)
+12 分
Card Etiquette / 名片礼仪互动
Answer card etiquette scenario (wrong answer: 50%) / 回答名片礼仪互动题(错误减半)
+12 分
Survey Complete / 完成问卷
Complete post-video survey / 完成视频后问卷
+20 分
Expo Form / 提交展会表单
Submit expo H5 registration form / 提交展会H5预约表单
+25 分

Same-day Decay Rules / 当日衰减规则

第1次
100%
(30 pts / 30分)
第2次
67%
(20 pts / 20分)
第3次
33%
(10 pts / 10分)
第4次
17%
(5 pts / 5分)
第5次+
0%
(0 pts / 0分)
Note: Video watching behaviors (Watch Video / 观看视频, Repeat Watch / 重复观看视频) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support / 联系客服 is immune to decay. / 说明:视频观看行为(Watch Video / 观看视频、Repeat Watch / 重复观看视频)在同一天多次触发时,积分按上述比例衰减。其他行为类型使用不同的衰减规则。Contact Support / 联系客服 不受衰减影响。

Anti-flood Mechanism / 防刷机制

Time Window: / 时间窗口: 5 分钟
Rule: / 规则: If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected. / 相同事件类型在5分钟内重复触发(且为当日首次),积分将被设为0。已衰减的分数不受此限制。
Exception: / 例外: CONTACT_SUPPORT is immune to anti-flood mechanism. / CONTACT_SUPPORT 不受防刷机制影响。
AI客户培育引擎解读
- **Day 7 callback request = explicit buying intent, not passive interest.** A direct conversation ask from the success team is one of the strongest first-party signals of readiness — far above page views or video watches. - 客户主动要求回电,是明确的购买意向信号,比浏览页面或看视频的"被动兴趣"价值高得多。 - **AI stays in C Pool because a single signal ≠ qualification.** Score of 2 vs. threshold 60: low frequency, no repeat engagement, and no firmographic fit confirmed yet. One request alone doesn't justify a pool upgrade. - 仍留在C池是因为单一信号不等于合格线索:2分远低于60分阈值,互动频率低、无复访、企业画像未确认,不足以升级。 - **Trigger precise, low-cost nurturing actions, not a full sales push.** Route the callback to the success team (SLA: same-day), log the request as a tracked task, and send a lightweight needs-discovery brief — hold the B2B proposal until fit is confirmed. - 触发精准的低成本培育动作:当日转交成功团队(SLA当天)、登记跟进任务、发送轻量需求调研简报;在确认匹配前暂不发正式方案。 - **Callback is the fastest path to firmographic data.** Use the call to capture unit volume, budget, decision timeline — this data feeds the AI score and accelerates the eventual C → B upgrade. - 回电是获取企业画像的最快方式:通过通话确认采购量、预算、决策周期,这些数据反哺AI评分,加速后续C→B升级。 - **Route toward the 100-unit inquiry without premature upselling.** Confirmed 100-unit intent should re-score the lead sharply, triggering proposal + pool upgrade in one motion — keeping the pipeline clean and sales effort proportionate. - 在不提前推销的前提下引导至100套采购咨询:一旦确认100套意向,应立即重算评分,同步触发方案发送与泳道升级,保证管道质量与销售投入匹配。