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High-value Behavior
View Triggered Tasks
Behavior
Day 7 High-Value Behavior: Requested callback from success team
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (0 → 2)
B Pool Threshold: 60
Day 1
0
Day 3
0
Day 7 (Actual)
2
Upgrade Status
Below Threshold
Customer is currently in C Pool.
📊 Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
📋 Detailed Scoring Rules

Base Score Rules

View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分

Same-day Decay Rules

第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.

Anti-flood Mechanism

Time Window: 5 分钟
Rule: If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception: CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
**1) Why “Requested callback” is high-value** - It’s an explicit buying signal: the lead asks for human contact, not passive browsing. - 这是明确的购买信号:客户主动要求人工联系,而不是被动浏览。 **2) Why AI keeps this lead in C Pool** - Day 7 predicted score = **2**, far below C→B threshold **60** (and prior cumulative score = 0). - AI 评分为 2,远低于 C→B 的 60 分门槛(此前累计分为 0),因此暂不升级。 **3) Nurturing actions triggered** - Create a **sales follow-up task** for the success team within 24h. - 触发销售/成功团队 24 小时内跟进任务。 - Send a **short discovery email + calendar link** to confirm needs, budget, timeline. - 发送简短需求确认邮件与预约链接,确认需求、预算与时间表。 - No full B2B proposal yet: keep it **lightweight** until profile data strengthens. - 暂不发完整 B2B 方案,先轻量培育,等画像数据更充分再推进。 **4) Path to a 100-unit distribution inquiry** - Callback request suggests real intent; quick human response can **qualify volume + distribution scope**. - 回电请求说明真实意向,快速人工响应可确认采购数量与分销范围。 - If discovery confirms multi-seat/training rollout, AI score rises → C→B upgrade → proposal + follow-up tasks → **100-unit distribution inquiry** conversion. - 若需求确认涉及多席位/培训铺开,AI 分数上升 → C→B 升级 → 方案与跟进任务 → 转化为 100 套分销询盘。