Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Repeatedly watched Cultural Insights Demo
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (10 → 27)
B Pool Threshold: 60
Day 1
10
Day 3
10
Day 7 (Actual)
27
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
- **Day 7 behavior signals real intent, not casual browsing.**
Re-watching the Cultural Insights Demo shows active solution fit and repeated interest, which is more predictive than a single page view.
**中文:** 第7天重复观看文化洞察演示,说明客户不是随便看看,而是在认真评估解决方案,购买意向更强。
- **Score rises to 27 but remains far below the C→B threshold of 60.**
The AI rewards the behavior, yet one strong signal is not enough to reclassify the lead.
**中文:** 分数升到27,但距离C转B的60分门槛仍差很多;AI认可该行为,但不会因单次高价值动作就升级。
- **Stay in C Pool: nurture, do not hand off to sales yet.**
Keeping the lead in C avoids wasting sales capacity on an unqualified opportunity.
**中文:** 继续留在C池,暂不转销售,避免销售资源浪费在尚未成熟的商机上。
- **Trigger targeted, low-friction nurturing actions.**
Send cultural-insights case studies, invite to a short demo or webinar, and schedule an automated follow-up to check interest.
**中文:** 触发精准培育动作:发送文化洞察案例、邀请参加短演示或线上研讨会,并安排自动跟进了解兴趣。
- **Path to a 100-unit distribution inquiry requires more evidence.**
Additional signals—pricing page views, proposal request, multiple stakeholders engaging—can push score toward 60 and trigger a B2B proposal plus sales follow-up.
**中文:** 要转化为100套分销询盘,还需更多信号,如查看报价、索取方案、多方参与;这些可把分数推向60,进而触发B2B方案和销售跟进。