Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Repeatedly watched Cultural Insights Demo
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (10 → 27)
B Pool Threshold: 60
Day 1
10
Day 3
10
Day 7 (Actual)
27
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
- **Behavior value:** Repeated demo views signal active solution research and internal pre-selling — a stronger intent signal than one-off clicks; engagement depth is rising (10 → 20 → 27).
- **行为价值:** 反复观看演示说明客户正在主动评估方案、向内部预热,意图明显强于一次性点击;参与深度持续上升(10 → 20 → 27)。
- **No upgrade yet:** Predicted score of 27 is well below the C→B threshold of 60 — intent is emerging but not sales-ready; the AI avoids premature handoff and wasted sales effort.
- **暂不升级:** 预测分 27 远低于 C→B 的 60 门槛——意图在显现但尚未达到销售就绪;AI 避免过早交接、浪费销售资源。
- **Triggered actions:** Keep in automated C nurture: send tailored Cultural Insights follow-up content, invite to a short demo/consult, and flag the account for sales visibility only.
- **触发动作:** 保持在 C 池自动化培育:推送针对性的文化洞察跟进内容、邀请参加简短演示/咨询,仅将该账户标记为销售可见。
- **Path to 100-unit inquiry:** Each repeat view adds score; once it crosses 60, the system upgrades to B and triggers a proposal + sales follow-up task to qualify volume, budget and rollout timing.
- **通向 100 套询盘:** 每次重复观看都会累积分值;越过 60 后系统自动升级至 B 池,触发提案生成与销售跟进任务,以确认采购量、预算与上线时间。