Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
AI Score Growth Animation (10 → 30)
B Pool Threshold: 60
Day 1
10
Day 3
30
Day 7 (Predicted)
30
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
**Day 7 High-Value Behavior**
- Repeat, same-day engagement (multiple views / video watches) signals active buying intent, not casual browsing — it's a strong intent multiplier.
- 当日多次、重复的高价值互动（多次浏览/观看视频）代表真实购买意图，而非随意浏览，是意图的强信号。
**Why Still in C Pool**
- Predicted score (34) is well below the C→B threshold (60); sustained scoring beats single-day spikes. Cumulative behavior matters, not one burst.
- 预测分34远低于C转B阈值60；AI看累计趋势而非单日爆发，单次高峰不足以升级。
**Precise Nurturing Actions**
- Trigger low-touch automation: send a tailored content email + case study, flag for SDR review, schedule a soft follow-up task.
- 触发轻量自动化动作：发送定制内容邮件+案例，标记SDR复核，安排柔性跟进任务——暂不投入高成本销售资源。
**Why No Proposal Yet**
- A 100-unit distribution inquiry needs B/A-level trust; premature proposals waste sales bandwidth and dilute pipeline quality.
- 100套分销询盘需B/A级信任支撑；过早发提案浪费销售资源，还会拉低商机质量。
**Path to Conversion**
- Keep nurturing → score crosses 60 → auto-upgrade to B → trigger proposal + sales follow-up → qualified 100-unit opportunity.
- 持续培育→分数过60→自动升级B池→触发提案与销售跟进→转化为合格的100套分销商机。